About Employee Experience:

How do you manage transformation in an era of constant, disruptive change? Edelman's Employee Experience team believes that for transitions to be successful, we must reach the hearts and minds of employees to bring them along the journey with an equal mix of art and science. The science consists of the processes, tools and behavior analytics to reach the right person with the right experience at the right time. The art is the storytelling and culture shaping expertise that accelerates and amplifies that journey and makes it stick. Together, they create a compelling experience that shifts mindsets and behaviors to drive long-term impact.

Our work shapes three critical elements of the employee experience:

• Culture: Activating new ways of working to support the organization's core purpose

• Change: Leading the organization through the upheaval and uncertainty of transformation

• Communications: Engaging and connecting employees in a modern, employee-centric way

As part of Edelman's U.S. practice, you'll be part of a close-knit, collaborative network of team members, some of whom have been working together for more than a decade, while others have brought their unique skills and abilities more recently. Our Employee Experience specialists represent a diverse set of backgrounds and expertise - and our combined strength allows us to serve the widest variety of client needs.

About the Opportunity:

Edelman is seeking a flexible, adaptable, and high-energy professional at the Vice President level to join our Employee Experience practice in the San Francisco office. As part of our dynamic team, you'll contribute to the success of several major accounts and work with some of the Edelman network's highest-profile leaders in Employee Experience.

If you are passionate about helping companies improve the end-to-end employee experience and like solving complex problems, thinking creatively, and helping companies strengthen their corporate cultures and more deeply connect to their vision, mission, purpose, we'd love to speak with you! In exchange for your commitment to exceptional client service and best-in-class skills, you'll get to work with industry leaders and brands, not to mention you'll be joining Edelman's global team of top communications and marketing professionals.

Day-to-day responsibilities:

You'll lead and contribute to employee engagement projects for large brands and apply change management process and principles to our work in a fast-paced environment; lead operational and financial performance of account teams, ensuring quality work, effective processes and that client requests are handled in timely and strategic fashion; thoughtfully counsel clients based on employee engagement/internal communications landscape and business goals; take immediate action on client feedback; capitalize on, and contribute to, the Edelman global network to serve and grow business; supervise staff by mentoring, motivating, coaching, consistently providing feedback, holding them accountable and conducting their reviews and overseeing their professional development; manage billing; lead RFP response and pitching; and ensure that you and your team understand the general business strategy, products and services offered by your clients, as well as issues relating to products, product categories, technologies, primary competition and general issues facing their industries.

Basic Requirements:

• Bachelor's degree


• Minimum of 8 years of relevant experience in change management, employee engagement, communications strategy, internal communications, human resources, corporate transformations, talent brand or agency experience.


• Experience with internal digital/social platforms (e.g., internal mobile apps, social/collaboration platform, internal messaging platforms, etc.), Mergers & Acquisitions (M&A), external and crisis communications, or diversity, equity and inclusion (DE&I) is a plus but not required


• Possesses a strong understanding of how to communicate with teams and work from both client and agency sides


• Has a track record of leading programs that have advanced client business goals


• Understands the relationship between employee communications and experience with a company's external brand and reputation.


• Is an empathetic people manager, with the confidence, professionalism and entrepreneurial spirit necessary to manage a team


• Demonstrates advanced writing, editing and presentation-development skills; project management skills; and consultative skills (including effective questioning, critical thinking, client management and communication framework application)


• Is passionate about client service, new ways of thinking and teamwork


• Brings a commitment to advancing the vision of the Edelman Employee Experience practice both internally and externally


• Loves to pitch, present and win new business

#LI-DW

Edelman is a global communications firm that partners with businesses and organizations to evolve, promote and protect their brands and reputations. Our 6,000 people in more than 60 offices deliver communications strategies that give our clients the confidence to lead and act with certainty, earning the trust of their stakeholders. Our honors include the Cannes Lions Grand Prix for PR; Advertising Age's 2019 A-List; the Holmes Report's 2018 Global Digital Agency of the Year; and, five times, Glassdoor's Best Places to Work. Since our founding in 1952, we have remained an independent, family-run business. Edelman owns specialty companies Edelman Data & Intelligence (DxI) and United Entertainment Group (entertainment, sports, lifestyle).

For more information please visit: www.edelman.com

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Edelman is an equal opportunity employer of all protected classes, including veterans and individuals with disabilities.