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Specialist, Loss Prevention & Safety ~ NOW HIRING Goodwill of Colorado at Goodwill of Colorado

Posted in General Business 30+ days ago.

Type: Full-Time
Location: Colorado Springs, Colorado





Job Description:

Specialist, Loss Prevention & Safety ~  NOW HIRING Goodwill of Colorado

We have an exciting new opportunity for a Loss Prevention Coordinator/Specialist to join our Corporate Loss Prevention Team – Southern Division.  In this role you will help strengthen our Loss Prevention Program and assist in developing policies, procedures and systems to safeguard company assets.  This includes deploying tactics to prevent retail inventory shrinkage from internal theft, shoplifting, fraud and administrative errors. The applicant to be liaison between any contracted security at retail locations and the store manager. You will partner with management to oversee  internal and external theft monitoring systems, cash handling procedures, Point of Sales Management and E-commerce tracking to minimize or eliminate product and cash losses.  

This position requires the employee to rotate their schedule in an attempt to cover both the day and the evening shifts.  Typically working from 12:00 Noon through 8:30 PM, approximately 2 nights per week.  This position also works from 8:00 am to 4:30 PM depending on business needs.  It is anticipated this individual will also be needed 1 weekend a month to cover retail hours.

COMPENSATION:

Minimum Pay starts at $20.00 per hour.
Based on eligibility requirements, Full Time Associates may participate in Medical, Dental and Vision plans and company paid benefits such as Short and Long Term Disability, Life & ADD, Flexible Spending Accounts, 403b Retirement and more. Additional benefits include Vacation and Sick accrual, Floating Holidays, Paid Holidays and different types of leave.

QUALIFICATIONS:

Educational requirement: GED or High School Diploma.  Associates degree in related field is preferred. May substitute known performance and/or related experience for formal education. Associates Degree in Law Enforcement or a related field preferred. Minimum of two (2) years of professional experience in Retail Loss Prevention or equivalent combination of education and experience

Technical skills required: Must be able to clearly communicate with staff and site managers and be able to write in an organized and concise manner. Strong interpersonal and written communication skills, as well as strong problem solving and analysis skills required.  Demonstrated skills in problem solving, oral communication, team work, judgement and professionalism.  Must be proficient in Microsoft Outlook, Excel, Word, and Power Point. Experience performing employee or customer investigations required.

Other: Must be available during evening and weekend hours when needed. Must have a valid Colorado driver’s license

We have an exciting new opportunity for a Loss Prevention Coordinator/Specialist to join our Corporate Loss Prevention Team – Southern Division.  In this role you will help strengthen our Loss Prevention Program and assist in developing policies, procedures and systems to safeguard company assets.  This includes deploying tactics to prevent retail inventory shrinkage from internal theft, shoplifting, fraud and administrative errors. The applicant to be liaison between any contracted security at retail locations and the store manager. You will partner with management to oversee  internal and external theft monitoring systems, cash handling procedures, Point of Sales Management and E-commerce tracking to minimize or eliminate product and cash losses.  

This position requires the employee to rotate their schedule in an attempt to cover both the day and the evening shifts.  Typically working from 12:00 Noon through 8:30 PM, approximately 2 nights per week.  This position also works from 8:00 am to 4:30 PM depending on business needs.  It is anticipated this individual will also be needed 1 weekend a month to cover retail hours.

QUALIFICATIONS:

Educational requirement: GED or High School Diploma.  Associates degree in related field is preferred. May substitute known performance and/or related experience for formal education. Associates Degree in Law Enforcement or a related field preferred. Minimum of two (2) years of professional experience in Retail Loss Prevention or equivalent combination of education and experience

Professional experience:  Minimum of 2 years job experience in the field of Loss Prevention and/or Asset Protection. Wicklander-Zulawski certification a plus.

Technical skills required: Must be able to clearly communicate with staff and site managers and be able to write in an organized and concise manner. Strong interpersonal and written communication skills, as well as strong problem solving and analysis skills required.  Demonstrated skills in problem solving, oral communication, team work, judgement and professionalism.  Must be proficient in Microsoft Outlook, Excel, Word, and Power Point. Experience performing employee or customer investigations required.

Other: Must be available during evening and weekend hours when needed. Must have a valid Colorado driver’s license

KEY RESPONSIBILITY AREAS:

• Conduct internal and external investigations as assigned 

• Conduct audits and investigations of employee activity

• Conduct regularly scheduled random and pinpoint surveillances at assigned facilities which may occur during a location’s open and closed hours

• Conduct random bag checks on store and warehouse employees as per policy

• Develop and maintain effective working relationships with local management and field support staff at all Goodwill South facilities

• Develop and maintain effective working relationships with local Police Departments, and where applicable, regularly attend and participate in Colorado Retail Crime Alliance meetings

• Frequently review all facility CCTV systems for any fraudulent activities by employees and customers, to include recordings for possible legal claims

• Manage and assign security alarm codes and door access codes

• Protect the organization from foreseeable litigation at all times

• Conduct Loss Prevention trainings regularly

• Conduct Loss Prevention audits at all facilities, quarterly

• Prepare investigative reports in a timely fashion as well as working with Human Resources and Department management of the area investigated for any personnel corrective action

• Coordinates risk mitigation efforts with other areas of the business such as Retail, Operations, Contracts, Workforce Development & Community Programs and IT.

• Act as liaison between the organization and vendor(s) responsible for site access, alarm monitoring and security cameras.

• Create/develop employee awareness related to internal and external theft, operational deficiencies and physical security

• Provide an open-door policy for reporting any issues related to internal or external theft or loss prevention issues

• Perform other duties as assigned. 

  ** This is not a security guard position! **

COMPENSATION:

Minimum Pay starts at $20.00 per hour.
Based on eligibility requirements, Full Time Associates may participate in Medical, Dental and Vision plans and company paid benefits such as Short and Long Term Disability, Life & ADD, Flexible Spending Accounts, 403b Retirement and more. Additional benefits include Vacation and Sick accrual, Floating Holidays, Paid Holidays and different types of leave.

Physical Requirements

Attachment to Job Description

Guide to Physical Requirements:

• Continuously (5-8 hours)

• Frequently (3-4 hours)

• Occasionally (1-2 hours)

• Never

LIFTING: (as defined by ADA)

   Heavy: 45 lbs & over - OCCASIONALLY

   Moderate: 15-44 lbs - OCCASIONALLY

   Light: 14 lbs & under - FREQUENTLY

CARRYING:

   Heavy: 45 lbs & over - OCCASIONALLY

   Moderate: 15-44 lbs - OCCASIONALLY

   Light: 14 lbs & under - FREQUENTLY

PUSHING/PULLING - FREQUENTLY

REACHING:

   Above Shoulder - OCCASIONALLY

   At Shoulder - OCCASIONALLY

   Below Shoulder - OCCASIONALLY

TWISTING - OCCASIONALLY

BENDING - OCCASIONALLY

KNEELING/CRAWLING - OCCASIONALLY

SQUAT - OCCASIONALLY

CLIMBING:

   Use of legs only (stairs) - OCCASIONALLY

   Use of arms & legs (ladders) - OCCASIONALLY

HEARING - CONTINUOUSLY

VISION:

   Visual, close - CONTINUOUSLY

   Visual, distant - CONTINUOUSLY

   Visual, depth perception - CONTINUOUSLY

HANDS/FINGERS:

   Simple grasping - FREQUENTLY

   Fine Manipulation - FREQUENTLY

   Repetitive Movements - CONTINUOUSLY

WALKING - FREQUENTLY

STANDING - FREQUENTLY

SITTING - FREQUENTLY

SPEAKING - FREQUENTLY

OTHER, please describe – CONTINUOUSLY, driving a car

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans, and military spouses. 

Goodwill participates in E-Verify.  For more information on E-Verify, please contact DHS:  888-897-7781 or www.dhs.gov/E-Verify

We promote a Safe & Drug-free Workplace.

 

Experience


Required


  • 2 - 4 years: Minimum of 2 years job experience in the field of Loss Prevention and/or Asset Protection. Wicklander-Zulawski certification a plus.

Behaviors


Required


  • Dedicated: Devoted to a task or purpose with loyalty or integrity

  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations


Required


  • Self-Starter: Inspired to perform without outside help

  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

See job description




Salary: $20.00


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