Infrastructure Specialist 2 - 20040001 at STATE OF OHIO • JOFDAV

This job listing has expired and the position may no longer be open for hire.

Infrastructure Specialist 2 - 20040001 at STATE OF OHIO

Posted in Information Technology 30+ days ago.

Type: Full-Time
Location: Columbus, Ohio

Job Description:

NOTICE: Current employees of ODJFS in the OCSEA/AFSCME union have selection rights before all other applicants. Applications from all other candidates will only be considered if an internal OCSEA/AFSCME applicant is not selected for the position.

OFFICE OF INFORMATION SERVICES:

Our mission is to provide exceptional customer service to our partners and consumers utilizing innovative technologies.

PRIMARY TECHNOLOGY: Desktop Support

SECONDARY TECHNOLOGY: Software Configuration Management

Installs/uninstalls, maintains, configures, upgrades tracks, and/or administers hardware and/or software independently in one or more of the following technologies: workstation support, application administration, network administration, server administration, business continuity, information security, telecommunications and network connectivity, and/or SAN administration (i.e., multiple technology domains) where technical work requires specific knowledge to evaluate, select, adapt & modify standard procedures; devises new approaches to problems encountered. Diagnoses, analyzes and resolves issues for customer(s) across assigned multiple technology domains. Creates, organizes, files and maintains documentation.

Reviews and monitors enterprise security systems; takes appropriate action and responds to alarms/alerts per agency policy and procedure (e.g., network printer administration, SafeBoot, Computrace, anti-virus, spam, etc.).

Interfaces with vendors and/or other platforms from a hardware and/or software perspective.

Answers questions and presents informal mentorship opportunities to peers and/or lower-level staff via conversation, observation or technical documentation

Job duty, knowledge, skill, and ability statements at a lower-level are understood to be able to be performed at any higher level.

Completion of undergraduate core program in computer science or information systems; 24 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.

-Or completion of associate core program in computer science or information systems; 30 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.

-Or 48 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.

-Or equivalent of minimum class qualifications for employment noted above.

Note: The official position description on file with the designated agency is to reflect the required, primary technology directly relating to the duties of the position. Only those applicants possessing the experience in the required, primary technology listed in the position description & job posting are to be considered for any vacancies posted. The job posting must list the required technology commensurate with the position in question.

Salary: $15.00

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