Rancho Bernardo Inn is a highly awarded destination resort, proudly part of JC Resorts -- a proven leader in the management and operation of golf and resort properties since 1971. We are uniquely tucked in to the Rancho Bernardo Community with an 18-hole championship golf course, nationally acclaimed spa and close proximity to all key San Diego attractions. Our sprawling lantern lit pathways connect to beautiful gardens and fountain courtyards which provide guests and employees alike access to open spaces and nature. We are looking for passionate individuals, empowered to create wow moments and lasting memories for every guest, every time. As a family owned business, we treat people like family and believe in the personal touch.

In addition to working in the natural beauty of San Diego, we offer competitive, progressive benefits including complimentary meals and employee discount benefits.

Join our team of friendly, engaging, professionals who love the Hospitality Industry and want to share it with our guests.

Rancho Bernardo Inn is recognized as one of Condé Nast Travelers Readers’ Choice Awards, Top Southern California Resorts, US News & World Report’s Top San Diego Hotels, a member of Preferred Hotels & Resorts and has received the AAA Four Diamond award for over 40 years.

The HUMAN RESOURCES MANAGER'S essential purposes is to administer and manage employee transactions and to ensure that departmental objectives are met.

Recruitment, New Hire Processing and Orientation

•  To manage the recruitment process from job requisition to new hire orientation.


•  To coordinate with the hiring manager on obtaining job requisitions for open positions and post on internal website and,     as necessary, in publications and/or internet sites


•  To coordinate with third party vendors the placement of help wanted ads and social media postings.


•  To represent JC Resorts at various employment Job Fairs and industry events.


•  To monitor and update Applicant Tracking System by maintaining an accurate job openings list and screening internal/external job applicants.

Employee Relations

• To promptly respond to employee concerns, issues and problems.


• To coach, counsel and advise employees and other department heads regarding Human Resources policies and company practices, and act to facilitate resolution of employee relations issues.


• To conduct exit interviews to identify reason for employee turnover and make recommendations to the Human Resources Director to resolve issues.

General Duties

• To maintain professional discretion and confidentiality at all times, never discussing Human Resources matters without the prior knowledge of the Director of Human Resources.


• To provide prompt, courteous and professional responses to requests for personnel and payroll related issues.


• To continually maintain and update the employee communication boards.


• To continually strive to improve the efficiency of Human Resources related systems and procedures.

JOB KNOWLEDGE & EDUCATIONAL LEVEL: Bachelor’s degree in Human Resources, Business Management, or related field, or equivalent experience required. English fluency required. Ability to read, write and speak Spanish fluently preferred. Must have a minimum of 3 years experience as a Human Resources Leader and be familiar with the basics of all related functions. Computer experience required. Proficiency in Word and Excel preferred. Familiar with OSHA, SB198, local Department of Health regulations, and relevant current laws governing handling of hazardous substances. Valid California driver’s license required. Proof of personal automobile insurance coverage required. Hotel experience preferred.

SKILLS AND APTITUDES: Demonstrated ability to train staff and ensure luxury resort customer service. Strong written and verbal communication skills. Detail oriented. Organized and efficient. Safety-minded. High quality standards for production and service. Good team player. Customer service focus. Ability to effectively manage staff to maintain a high level of morale and productivity. Ability to interact effectively with all levels of staff and management.

PHYSICAL DEMANDS: Stands/walks approximately 30% of shift. Sits at desk or in meetings approximately 70% of shift. Uses personal computer approximately 30-60% of shift, depending upon current projects. Makes frequent trips to other departmental areas and to copy and FAX machines located on a different level of the building. Heavy use of phones, daily. Occasionally required to handled and move objects weighing up to 25 lbs. over short distances. Must be able to work well under pressure. Must be flexible to work long, sometimes irregular hours. Frequent use of stairs, daily.

If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodation related to applying for employment at our company, please contact us at 855-318-8947 and/or email us at accessibility@jcresorts.com

JC Resorts is an equal opportunity employer committed to hiring a diverse workforce and maintaining an inclusive culture.   All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, medical condition, and any other status protected by state or federal law.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Rancho Bernardo Inn | 17550 Bernardo Oaks Drive| San Diego, CA 92128

www.ranchobernardoinn.com                           HR direct line: (858) 675-8442    

See job description