Posted in Nonprofit - Social Services 30+ days ago.
Type: Full-Time
Location: Ashburn, Virginia
TITLE: Assistant Program Director of Reunification
LOCATION: Ashburn, VA
TRAVEL: REQUIRED
DURATION: CONTINGENT UPON CONTRACT AWARD
The Providencia Group is led by a purpose: To address global challenges and make an impact that matters through delivering transformative solutions. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We combine purpose, innovation, and experience to deliver impactful results.
About the Team
We are problem solvers working with leading agencies and organizations to help them address many of today’s most complex challenges. We believe that TPG is the best place to build, making it the best place to learn. We encourage you to grow by providing formal and informal development programs, coaching, and on-the-job challenges. We want you to ask questions, take charge and explore the possible.
What You’ll Be Part Of - TPG Culture
At TPG, we expect incredible tangible results. TPG professionals play a unique role in delivering these results. We reach across disciplines and borders to serve our global organization. We provide a roadmap for focusing on people, our work, and continuous improvement. We see people as people, take care of each other, commit to the mission, move quickly and bravely, get better every day, and seek truth. We are the backbone of TPG.
Who You’ll Work With
Upon contract award, the TPG Assistant Program Director - Reunification will work closely with the Program Director, Reunification Managers, Clinical Services, other TPG staff or stakeholders as applicable and in collaboration with the U.S. Department of Health & Human Services (HHS), Office of Refugee Resettlement’s (ORR) Reunification Management Unit and its care providers.
The Role – What You’ll Do
As we strive to hire the world's top-notch and diverse talent, we need a team of top-notch leaders to: Imagine. Innovate. Impact to deliver on behalf of our customers. Upon contract award, the TPG Assistant Program Director - Reunification is responsible to foster a quality-of-care culture that staff should provide to the families and children served; the successful administration and management of duties across the Case Management staff within the Post Release and Family Reunification program to ensure the effectiveness and quality of services through supportive program management, data management, trend analysis, training, and technical assistance. The Asst. PD will also oversee and maintain consistency with professional standards, contract regulations, and ORR expectations and serves as an additional liaison for all relevant stakeholders (e.g., foreign consulates, ORR shelters, etc.)
The Impact of Your Results – Will speed the unification process, shorten the time UAC remain in ORR care, provide adequate and effective coordination, mitigate risk for ORR simultaneously while the protection of UAC remains paramount and intact.
What We’re Looking For
Key Skills:
Proven experience with design and delivery of superior services associated with the implementation and operations/management of the reunification process and its activities in accordance with the mission of the Client.
Ability to implement and execute quality control strategies, document control, and processes.
Mature and stable judgment and the ability to handle crisis intervention, conflict, confrontation or other complex people situations with compassion and decisiveness
Aptitude to work cross functionally with TPG Management and Social Services Agencies to deliver the highest quality of work under extreme pressure and in a fast-paced environment
Skilled with developing and implementing standard operating procedures and training processes for the Case Managers
Ability to oversee personnel across a range of experience and expertise
Ability to identify areas in need of improvement and improving program performance
Proven experience and high level of comfortability operating technology and learning new software applications quickly
Ability to work independently and exercise a high level of confidentiality
Experience working with immigration or resettlement programs
Knowledge of state, community, and agency resources for victims of abuse
Key Knowledge:
A Master’s Degree in behavioral sciences, human services, or social services fields OR
A bachelor’s degree plus three (3) years’ employment experience that demonstrates supervisory and case management experience
Supervisory experience across multiple worksite
Native or near-native oral and written communication skills in English and Spanish
Key Behaviors:
A long-term view on people expressed through compassion and support
A passion to be involved in high-impact work that makes a difference
A drive for excellence and continual improvement
The Work Environment – Will be between the home office in Ashburn, VA, and visits w/in the field and/or client site, as necessary.
Work Schedule - Due to the importance of this position, employees supporting this contract can be required to work extended hours to include evening work, on-call, and weekends to support time-sensitive or real-time complex services. This position is considered ESSENTIAL. This means the Assistant Program Director of Reunifications will be required to work during emergency or crisis situations, including inclement weather, natural and man-made disasters, etc.
Physical Demands - To perform the essential functions of the job, qualified candidates must be able to perform the following: reaching, grasping, hearing/listening, seeing/observing, mobility to walk for extended periods of time, run, carry, load and unload luggage. Position does require the ability to read written documentation from a computer screen throughout the workday, stand or walk on various surfaces for long periods of time, and drive vehicles, (alert/vigilant of surroundings) for extended periods of time.
Condition of employment you will undergo:
A comprehensive criminal background check including fingerprint checks and state and local child protection agency registries
A Drug Test
A motor vehicle check
Immunizations
If you want to make an impact that matters, apply today!
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