The DC Manager duties are, but not limited to:

Supply Chain Management
· Ensure supplier orders are input regularly to reflect proper materials and quantities in conjunction with usages and business needs.
· Ensure adequate stock of materials are on hand at all times utilizing inventory planning systems.
· Work with branch sales teams to forecast future inventory material needs and changes.
· Purchases warehouse consumables such as pallets, boxes, shrink wrap, etc…
· Maximize routing efforts by calling customers located within each route to generate sales and to utilize the truck to its best capacity.
· Perform inventories (cycle counting) as required per company policy to ensure accuracy of stock.
· Work with inventory management to resolve discrepancies.
Customer Service
· Provide excellent customer service for all customers up to and including assisting walk-in customers and refer them to a Sales Representative per customer’s needs.
· Have knowledge of IDI’s product offerings and pricing in order to assist in sales efforts.
· Assist customer with picking and loading of purchased goods, ensuring accuracy against customer sales order.
· Represent company in customer-sensitive manner during all customer and supplier interactions at warehouse or customer/supplier sites.
· Collect payment per established credit terms and assist the credit department as needed.
Transportation and Warehouse Safety
• Have a working knowledge of all DOT rules and regulations governing the safe operation of company issued equipment.
• Experience in utilizing Electronic Log Data (ELD) per DOT requirements.
• Perform regular inspections of facilities and equipment to ensure safety compliance.
• Conduct thorough safety training as prescribed by company, OHSA, and DOT guidelines and maintain required safety certifications.
• Report any incidents as prescribed by company guidelines.
Warehouse Management
• Ensure proper warehouse organization and production flow.
• Ensure compliance in maintaining all warehouse equipment.
· Unload and receive stock replenishment materials into warehouse.
· Put away received goods according to company receiving policies.
· Note any damaged goods in the receiving process.
· Ensure clear and safe passage in all warehouse aisles and loading docks.
· Pull materials to fill orders via a pick ticket in an organized fashion.
· Perform multiple quality control checks to ensure accuracy of shipped goods.
Supervisory Responsibilities
· Interview and select qualified candidates for open positions per defined recruiting guidelines.
· Keep good records of required employee documents such as driver’s license and DOT medical cards – ensure these documents are kept up-to-date.
· Ensure proper training of employees in all DOT/ OSHA regulations, document requirements, truck maintenance, warehouse processes, etc.
· Supervise proper completion of driving log and truck inspections.
· Furnish disciplinary actions when needed .
· Approve timesheets and PTO requests as required.
Leadership Responsibilities:
· Attract, Engage, Lead, Coach, Develop and Retain talent for IDI
· Develop, maintain and improve department goals, priorities and KPI’s
· Facilitate reward and recognition activities
· Lead and manage a performance lead culture for direct reports
· Role model IDI values and leadership behaviors
Other Responsibilities and Duties
· Complete reports as requested by Corporate.
· Keep good records of orders, customer conversations, employee forms, etc.
· Covers for Branch Manager duties when needed.
· Perform other duties as needed.
Skills & Qualifications
Qualifications:
· Ability to create lasting relationships with customers.
· Demonstrate excellent verbal and written communication skills.
· Operate material handling equipment including a forklift, pallet jack, and shrink wrapper.
· Identify product numbers and alpha/numeric codes.
· Lift/carry/maneuver heavy product and equipment up to 100 lbs.
· Proficiency in basic computer skills including MS office and ERP systems (SAP, GP, Oracle).
· Supervise, train and provide work direction to others.
· Adapt and react to changes promptly.
· Take initiative to encourage and suggest improvements in processes.
Education and/or Experience
· High school diploma required, college degree preferred or equivalent education and experience
· 2 – 4+ years experience in warehouse leadership.
· Forklift experience preferred
Licensures and Other Requirements
· Clean driving record
· Valid driver’s license
· Adherence to a Confidentiality Agreement

See job description