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Host/Hostess - Renata's Hearth Restaurant, New Opening Restaurant Arizona Biltmore Resort at Hilton Global

Posted in General Business 30+ days ago.

Type: Full-Time
Location: Phoenix, Arizona





Job Description:


The beautiful & iconic Arizona Biltmore Resort is in search of best-in class talent for a full-time Host/Hostessto join their Renata's Hearth team. This is a new and exciting concept being launched in Spring 2021!

Baja, Mexico inspired cuisine. Renata's Hearth takes its inspiration from the multicultural seaside elements of Baja California Norte, the region's celebration of smoked and grill cooking and the area's world-class wines. Renata's Hearth will envoke the unique flavors of one of Mexico's many vibrant regions.

Hilton offers terrific benefits, including Health Benefits, Paid Time Off, 401K, Amazing Team Member and Friends and Family Travel Discounts, and other awesome Hilton Perks! And Free Lunches!


  • Earn a competitive wage and great tips!

  • Looking for someone with availability to work shifts from 2pm -10pm. Ability to work flexible schedules - holidays and weekends is required

What will I be doing?

As a Restaurant Host/Hostess, you would be responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:


  • Welcome guests and ascertain their dining needs
  • Seat guests and manage the seating chart using open table
  • Cross Train as needed with Food running and bussing tables
  • Monitor restaurant activity to determine seating and dining flow
  • Perform opening and closing duties, as needed
  • Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
  • Ensure knowledge of menu
  • Respond to guest inquiries and requests in a timely, friendly and efficient manner
  • Assist fellow team members and other departments wherever necessary to maintain positive working relationships

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:


  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline


In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!





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