Overhead Door Company of Atlanta, a DH Pace Company, is seeking to hire a Process Improvement & Employee Development Specialist to join our team in Peachtree Corners, GA. You will be responsible for performing a combination of program administration and compliance functions related to the company's employee development initiatives, operational and administrative policies, procedures, and processes. You must be available to travel up to 65% of the time, to satellite locations in the Central region, as well as to other regions as required.
JOB RESPONSIBILITIES:
Review and follow up on audit findings, recommend training as needed.
Develop additional compliance topics to improve over-all performance.
Act as the Audit point person responsible for developing Remediation Task list, ensuring meetings are held, tasks are completed and are effective.
Ensure consistency within all offices (size dependent) in the District, Region and Area.
Monitor COD/Problems, Credit Request, Contract tracking, Web invoicing, Commission plans audit (by spot auditing reports, fully auditing compliance on payment, sign off and approval process including a review of reductions for draws) Tool deducts, Concur---to ensure they are being maintained.
Identify and propose potential Process Improvement projects.
In conjunction with Local Market Managers and Corporate Training Department, assist with developing Training Plans for all positions.
Ensure the Ambassador Program successfully welcomes each new employee professionally and provides the opportunity for successful acclimation into the organization.
Develop a new hire checklist which includes ensuring the employee has all necessary equipment, required software and supplies on their date of hire.
Assist Team Impact and others with coordinating employee events, community outreach, team building events.
Coordinate with Training Department on LMS training opportunities-have off-the-shelf ready training plan for each new employee.
Include development of consistent measurements, understanding differences in offices and including those differences in the measurements.
Participate in the project to update/clean-up/refresh SOPs.
Be available to travel up to 65% of the time when conditions permit, within the Area to Satellites as well as to other Areas (Regions) as required.
Ability to work additional hours as required.
Performs other related duties and responsibilities as assigned.
JOB REQUIREMENTS:
A bachelor’s degree and a minimum of three (3) years of related experience/training in process improvement required OR an equivalent combination of education and experience.
Must be proficient in MS office.
Must have an excellent time management skills, ability to multi-task, and prioritize work.
Must have a valid driver’s license.
Why DH Pace?
DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products. The company, privately owned over 90 years, has 50 locations in 24 states and company-wide 2020 Sales of over $700M.
We set the tone for success, reward hard work and put employees first:
Exposure to tenured DH Pace leaders will invest time in associate growth and development
Access to online training material to enhance professional skills and product knowledge
A hands on approach to "learning by doing" as you come into our organization and are exposed to various products, services and customers
Competitive compensation
Comprehensive total benefits package including medical, dental, vision, life and disability coverage
Your health and welfare is important to us - Corporate Wellness Program and Non-smoking work environment
Employer-match 401k retirement plan
Paid Time Off plan
Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.