The Network Technician / Admin position requires an IT-focused individual with excellent communication and organizational skills. Under direct guidance, the Network Technician / Admin will perform custom network support for Business Information Group employees. This position requires the ability to work in a fast paced, changing environment while maintaining a high level of professionalism and customer focus.
Essential Duties and Responsibilities
· Onboarding/Offboarding of employee endpoints and IT equipment
· Dashboard management of Office 365, AMP, Duo, Sharefile, Barracuda, Etc.
· Mobile device management
· BIG Internal IT documentation
· Assistance with troubleshooting of workstations software and hardware
· Software installs, upgrades and updates

· Other duties as assigned