Job Description: JOIN A COMPANY THAT VALUES AND REWARDS EXCELLENCE
YOU'LL FIT RIGHT IN
Why Work For HAYS?
Join one of the fastest growing staffing companies in the U.S. As one of the largest global recruiting firms, you can take pride in providing the best service to our clients and candidates. On top of that, you'll work with great people in a fun atmosphere.
Our Commitment to You
Total Rewards: We offer a competitive salary, 401k with matching, ESPP, 10 paid holidays and 22 days PTO and flexible benefit plans to meet your unique personal needs, including 100% company paid employee medical plan option.
Learning & Development: Our employees receive cutting-edge training throughout all levels of your career at Hays, including trips to our U.S. headquarters in Tampa for new hire training, advanced and master level skill enhancement, emerging leader and advanced leadership development. We'll equip you with the specialized skills, knowledge and support so you can quickly become prosperous in your new role.
Career Progression: Hays employees have a clearly defined career progression path based on meritocracy, not who you know. There are different paths to choose in a career with Hays..
Our Culture: Our world-wide reach allows us to work with clients across multiple countries, opening doors to unparalleled opportunities. Within our offices, we support one another and celebrate successes together. We are also dedicated to helping others through our charitable work within our communities.
OUR VALUES
Passionate About People - Ambitious - Expert - Insightful - Innovative - Do the Right Thing
Role objective
This key role on the U.S. Engagement & People Experience team will lead internal communications across U.S. offices through solid partnership with People & Culture, America's Marketing, Global Communications and business operations teams.
Manage, execute and evolve internal communications services to ensure all employees are kept informed and engaged through various channels, such as intranet, newsletters, social media and email.
Work closely with senior leadership and especially, People & Culture, to establish messaging consistency across departments with a goal of keeping people informed and engaged. This also includes communicating internal response on items such as crisis management, structural changes, change projects and key business updates.
Bring creativity and human touch to internal communications, seeking to communicate versus simply inform. Craft inspirational content that supports our aspirational culture and values.
Key result areas
Overall responsibilities
Establish and execute an internal communications strategy in partnership with senior leaders to keep employees informed.
Ensure internal communications messages are consistent across all mediums
Document internal communications processes and ensure internal communications processes are followed at all times.
Create engaging templates and messages, ensure internal messaging and communications are consistent and aligned to our Global brand.
Write organizational messages as needed
Establish, track and report key performance indicators and report on progress regularly
Maintain ongoing knowledge of latest internal communications trends and best practices
Seek regular feedback from the business to evolve and enhance internal communications
Serve as subject matter expert, exploring and supporting the implementation new communications channels, such as internal social media
Manage communication calendar to ensure consistency and timing of messaging
Conduct periodic internal communications audits
Lead Hays U.S. public relations initiatives such as Top Workplace and Best Places to Work
Establish rewards and recognition templates, cadence and communication frequency
Ensure organizational initiatives and projects are successfully communicated to people and stakeholders, including leadership communications writing support.
Plan, edit and/or write content for Hays U.S. monthly newsletters, monthly results wrap up and staff intranet, maintain business communication cadence
Edit and write content for Hays U.S. intranet pages
Form key messaging communications around key ongoing initiatives, such as Hays Employer Value Proposition (EVP) and Hays Equity, Diversity & Inclusion, Your Voice, Annual Kick-Off, Award Trips and other key programs, in partnership with People & Culture team.
Serve as Communication workstream owner on cross-functional projects
Provide U.S Senior Executives with support with drafting company-wide messages/scripts, decks and any crisis management related communications
Deliver presentations and/or create presentations for Executive Leadership at company events, such as annual kick-off meeting
Provide writing support, such as articles and blogs, to Executive Leadership as needed; coordinate external speaking events
Leadership & culture management
Develop and maintain a high performance, high service culture
Develop strong relationship with front and back office leadership - CEO, People & Culture, People & Development, People Operations, People Relations, Corporate Services and Business Leaders
Develop strong relationship with and appropriate regional and global leads; collaborate closely with Americas Marketing
Conduct regular meetings with stakeholders and leaders to solicit feedback
Lead by example and exhibit behaviour aligned with Hays values
Demonstrate support of corporate initiatives
Skills & competencies
Demonstrates behavior that supports the Hays values:
Expert
Ambitious
Inquisitive
Passionate About People
Minimum 5-7 years' experience in an internal communications role
Educational background and/or training in journalism, writing, public relations and/or communications
Excellent writing, editing and proofreading skills as well as the journalistic ability to source stories from employees and leaders
Proven graphic design capabilities
Intermediate to advanced MS Word, PowerPoint, Adobe Suite. Indesign experience, a plus.
Intermediate to advanced understanding of digital and video communication
Basic understanding of managing company intranet pages
Proven strong presentation and speaking skills
Ability to clearly articulate Hays U.S. key messaging
Possesses strong interpersonal and relationship-building skills, including the confidence to interact with senior executives
Solid experience in briefing writing and internal communications framework building
Comfortable working in a matrix organization, and able to influence multiple groups
Demonstrates clear communication skills and is able to gain the buy-in of senior stakeholders
Is self motivated and driven
Thrives in a high paced, high performing environment
Adaptable to change
Capable of making sound and timely decisions
Demonstrates initiative to get things done
Able to prioritize multiple tasks
More about Hays
We are the world's leading recruitment experts. Last year we placed 70,000 people in permanent jobs and over 240,000 people into temporary roles globally. employ over 10,800 recruiting experts in 33 markets, with opportunities for growth, leadership and travel.
We enjoy an exclusive global partnership with LinkedIn and are recognized as the most socially engaged recruitment firm with over 2 million followers.
We are rapidly expanding our footprint across the USA, so there's lots of opportunity to make your mark in your local market, move to a new city or country.
Life at Hays
Hays Invests in YOU
What We Offer
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Hays is committed to building a thriving culture of diversity that embraces people with difference backgrounds, perspectives, and experiences. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local laws. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees.
