Posted in General Business 30+ days ago.
Type: Full-Time
Location: Jersey City, New Jersey
Responsible for leading a team of 6-8 Relationship Managers providing growth, retention, and change management support for approximately 150 Commercial Card clients with annual spend exceeding $3B in the Commercial Bank Government, Healthcare, Higher Education and Not-for-Profit (GHHN) segment. Geography includes the Northeast, Southeast, and South regions. Collaboration with banking, treasury, and other stakeholders in delivering against financial and customer satisfaction goals is critical. A successful RM Director establishes strong internal and external relationships over time, supports their team in developing growth and retention strategies, ensures resolution of daily account issues that arise, and maintains satisfactory customer satisfaction levels across their portfolio. Frequent travel required.
Responsibilities include:
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans
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