This role is open to be based from: Seattle, WA; Portland, OR

Assembly Media, Inc. is looking for Junior Community Manager to join the PNW region as a core member of the Assembly Digital Team. This person will be responsible for supporting digital and social media communications programs on behalf of Microsoft.

As a Junior Community Manager, you will assist in managing corporate channels on social platforms - monitoring all community engagement and conversation within social hubs and online destinations. You will partner closely with internal and client teams, as well as bring social-first thinking to brainstorms and have a nose for real-time opportunities and social trends. As a Junior Community Manager, you will also partner closely with the account and client teams to develop, manage, and post approved social responses, proactively flag opportunities to the team, and work with strategy and analytics to provide insights and recommendations based on community insights. This is NOT a social customer service role!

Responsibilities:

• Lead community management and reactive response efforts that build brand love by responding to comments on social channels on behalf of the client


• Track and monitor conversations online, identify potential trends for client implementation, and develop weekly monitoring reports


• Keep the team apprised of community performance, including growth and engagement by assessing impact of social strategy on the community


• Provide basic social media activity reporting support for ongoing efforts and events in collaboration with analysts


• Research new social media technology; understand and apply knowledge in support of overall strategy


• Be able to understand and assist in the development of content calendars for a variety of social platforms


• Participate in and attend client meetings/conference calls


• Write content for Twitter, Facebook, Instagram, LinkedIn, along with YouTube titles, descriptions and tags

BASIC QUALIFICATIONS:

• At least six months of experience in analytics, digital, community management, or social media related efforts

PREFERRED QUALIFICATIONS:

• Bachelor's degree


• Understand the role that social and digital media plays in a client's communication mix


• Have a solid a sense of how social media tools work as well as the cadence of social media platforms (i.e. Sprinklr, Facebook Insights, YouTube analytics, etc.)


• Familiarity with content management systems (i.e. Opal)


• Experience utilizing online listening tools and understand why online monitoring is important and be able to identify tools (paid and free) that can be used to identify relevant conversations and audiences


• Be able to support online marketing and issues management campaigns


• Proficient in MS Office applications, specifically Microsoft PowerPoint and Excel

#LI-MC418

Assembly was founded in 2014 as a dedicated Microsoft agency within Edelman, the largest independently owned public relations company in the world. Within Assembly, we have converged the best of Edelman to service Microsoft, providing comprehensive communications solutions across public relations, social media and community management, audience strategy, measurement, internal executive communications and creative. Assembly and Microsoft have enjoyed a 25+ year partnership together and we support Microsoft business in 14 countries across the world. We are the lead social agency for some of Microsoft's largest channels, including @microsoft brand social, @microsoftlearn and @msPartner. In 2019, Edelman was recognized by AdAge as one of the top 10 creativity companies in the U.S., as well as awarded as a 2019 Best Place to Work.

For more information please visit: www.edelman.com

Assembly is an equal opportunity employer of all protected classes, including veterans and individuals with disabilities.