Our Riverbend team leads a members-only club offering golf, dining, lodging and spa benefits in a 16th-century English Tudor-style mansion overlooking the Sheboygan River. Join our guest services team-the heartbeat of our business and the warmth our guests remember long after their stay.
Specific responsibilities include:
Open the door and greet guest with "sense of arrival" by using proper greeting and last name.
Register guests in property management system.
Escort guests to their rooms with luggage.
In the guest's room, hang any garments in the closet and explain the room amenities and place any luggage on a luggage rack. Offer unpacking service, as appropriate.
Valet guest's vehicle if requested or give directions to parking areas for self-park.
Remove luggage from guest's room and bring it to the lobby, (store in storage closet, luggage room if necessary).
Retrieve vehicle as requested.
Assist guests with requested reservations for resort properties.
Deliver messages from Front Desk or Concierge to guests or any other miscellaneous deliveries required by guest or hotel staff.
Maintain a clean work area, including Grand Hall, front desk, solarium, terrace, SPA, storage closets, and exterior building. Maintain furniture arrangement as required by season or event.
Provide in depth knowledge of all in-house facilities and hours of operation, as well as daily activities and area attractions.
Provide guests with information Kohler Resort facilities and history.
Inform supervisor of any guest problems or unusual circumstances.
This is a part time opportunity, working weekdays and weekends. Shifts will vary between 6:00am and 10:00pm.
Skills/Requirements
Must be at least 18 years of age and possess a valid driver's license.
Strong verbal and written communication skills are necessary.
Applicants must be authorized to work in the US without requiring sponsorship now or in the future.
Why Work at Kohler Co.?
Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates' development to make that happen. So, we offer ongoing investment in each individual's personal development and the opportunity to collaborate with others across functions and roles at Kohler.
In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!
About Us
Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at www.kohlercompany.com .
It is Kohler's policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or veteran status. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com . Kohler Co. is an equal opportunity/affirmative action employer.
We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement .
