The CIB Digital & Platform Services Team VP based in Brooklyn will be responsible for helping drive the effective delivery of key programs of the Global Client Account Services (CAS) team. The individual will work with operations, product management and technology to build out and link together key processes and technologies for CAS, lead several projects/technology enhancements, focus on data and process analytics and manage all components of change management. The core responsibilities of this position include:

- Developing a keen understanding of the unique business needs

- Documenting business/process workflow & gap analysis

- Securing a strong understanding of the processes and responsibilities of all those involved in the business workflow

- Requirements gathering, documentation, testing and implementation

- Collaborating with teams in the delivery of various initiatives, e.g. enhancements, market change, remediation

- Delivering the overall project on time, ensuring any obstacles along the way have been resolved or escalated where necessary

- The candidate would have to be a strong performer, flexible, able to work independently and create strong partnerships. Know when to escalate and offer tactical/strategic solutions to issues encountered

- Identify opportunities for improvement, efficiency and standardization

The candidate will gain exposure to a wide variety of CIB product groups and their various management structures so the candidate would be expected to be able to interact and create strong partnerships across various teams and locations.

Qualifications

- At least 5 years of business analyst/project management experience

- Process/workflow documentation

- Requirements development and implementation

- Experience with Agile and JIRA/story creation

- Previous experience in CIB products a plus

Essential skills and competencies

- SSI Knowledge

- Fixed Income, Equity and FX Markets Knowledge

- Reference Data exposure, ideally Account.

- Strong analytical skills

- Excellent communication skills - both written and verbal

- Excellent organizational skills

- Adaptable, creating, flexible and proactive

- Self-starter, able to work autonomously

- Ability to work under pressure

- Ability to understand and highlight project risk, adjust to changing workloads and adhere to strict deadlines

- Ability to innovate and improve processes and systems capabilities

- Proficient in MS Excel, PowerPoint, Visio, ProjectJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans