Experian Partner Solutions is looking for a creative, driven and results-orientated Senior Product Manager, who will drive expansion and lead the success of its Consumer Identity Theft Protection product portfolio. Our mission is to build the most comprehensive portfolio of products to protect consumers from cybercrimes and threats in today's highly digital world.
About us, but we'll be brief
Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for . In addition, for the last five years we've been named in the 100 "World's Most Innovative Companies" by Forbes Magazine .
Experian Partner Solutions is a leading provider of credit education, credit data and identity management solutions for businesses and their consumers. In 2016, Experian acquired Austin-based CSID, which was founded in 2006 by a few serial entrepreneurs with a passion for helping consumers protect something they treasure most - their identity. The company evolved into a fast-growing cybersecurity startup helping businesses in the B2B2C channel, both large and small, and 30+ million consumers (including families) with identity/fraud protection and data breach recovery (think Fortune 500 retailer gets hacked and credit card numbers get stolen).
What you'll be doing
Primary responsibilities will include, but are not limited to, the following:
Champion and execute the vision and strategy for expanding and growing the Consumer Identity Protection product portfolio
Own the development and delivery of a short-term and long-term product roadmap to execute on your product vision
Use market research, consumer feedback, industry trends, and competitive analysis to identify new opportunities and improvements to the Identity Protection products
Partner with business, design and engineering teams to assess usability and feasibility of product features and ensure delivery of scalable solutions that satisfy consumer needs
Partner with Sales, Product Marketing, and Client Services to establish a go-to-market strategy and delivery plans for successful launch of new products
Drive innovation in the Consumer Identity Protection space by identifying opportunities and unanswered consumer needs
Provide thought leadership within and outside of the team
Understand and articulate stakeholder needs
Drive regulatory sign-off with legal and compliance teams that adhere to company guidelines.
Lead data vendor partnerships including competitive analysis, selection, integration, and ongoing business development
Understand the Consumer Identity Protection landscape to drive build-vs-buy decisions
What your background looks like
5+ years of experience as a product manager delivering enterprise-scale solutions
3+ years of working in an Agile (Scrum or Kanban) product (mobile, web, tablet) environment
Strong technically with a passion for design and usability
Experience in consumer identity, fraud, or similar domains
Strong interest in consumer identity protection and passion for improving it
Excellent problem-solving skills with an exceptionally strong attention to detail
Strong oral and written communication skills with the ability to articulate the goals of a product or feature to internal stakeholders
Curious, self-motivated thinker; always asks why and strives until the answer is clear
Strong organizational and time-management skills
Ability to manage multiple, time critical projects and prioritize responsibilities in line with business objectives
A Bachelor's degree in a related field or equivalent experience
Perks
During this pandemic, all Experian employees are working remotely. Once it's safe to do so, we'll slowly return to our offices however we are in no rush to do this. The safety of our employees is of utmost importance.
Four weeks of vacation to start, five sick days and two volunteer days (plus eleven paid holidays)
Competitive pay and comprehensive benefits package, with a bonus target of 15%
