Job Description:

Stewart Information Services Corporation (NYSE-STC) is a global real estate services company, offering products and services through our direct operations, network of Stewart Trusted Providers™ and family of companies. From residential and commercial title insurance and closing and settlement services to specialized offerings for the mortgage industry, we offer the comprehensive service, deep expertise and solutions our customers need for any real estate transaction. At Stewart, we believe in building strong relationships – and these partnerships are the cornerstone of every closing, every transaction and every deal.

 

Centralized Title Services provides nationwide title, closing and settlement solutions for mortgage lenders. Matches deep industry knowledge and expertise with advanced technology to offer a full suite of services that can be designed to meet customer's specific requirements.
CTS Post Closing Operations is responsible for the execution of various quality control functions performed after document execution. Oversees the process of recording real estate documents with the county and conducts data analyses of recording defects to drive quality and process efficiencies.

 

Centralized Title Services provides nationwide title, closing and settlement solutions for mortgage lenders. Matches deep industry knowledge and expertise with advanced technology to offer a full suite of services that can be designed to meet customer's specific requirements.
CTS Post Closing Operations is responsible for the execution of various quality control functions performed after document execution. Oversees the process of recording real estate documents with the county and conducts data analyses of recording defects to drive quality and process efficiencies.

 

Responsible for supporting real estate transactions by providing a high level of customer service and proactive communication with both internal and external customers including lenders, borrowers, notaries, vendors, consumers, brokers, attorneys and county offices.  Utilizes working knowledge and expertise of mortgage and loan documents and recording requirements at the various counties nationwide.   Demonstrates basic technical aptitude and knowledge of systems and tools.  Accountable for meeting or exceeding minimum production requirements, deadlines and SLAs with accuracy and professionalism.  Resolves issues that may impact recording, funding and/or issuance of title policies.

 

• Reviews signed loan and title company documents to ensure accuracy and resolution of basic post-closing issues and outstanding recording exceptions (recording rejects)


• Oversees return of documents to internal and external customers


• May be involved in some aspects of the funding process


• Handles basic inquiries from internal and external customers


• Responsible for reviewing and submitting recordable documents related to default and/or originations real estate transactions


• Ensures recordable documents meet state and county specific requirements to avoid mortgage rejects


• Performs routine recording follow up with vendors and counties to ensure recording service levels are met


• Utilizes multiple sources including websites, government offices and/or other financial institutions to research, analyze and resolve basic issues


• Identifies trends related to post closing defects and escalates appropriately


• Performs daily pipeline management routines required to meet established SLA’s


• May record documents via electronic recording, vendor recording and/or direct/walk-in recording


• May order title related product to support recording functions


• May perform accounting support functions


• May maintain document repository including: receiving, securing and filing documents


• May monitor centralized inbox and route inquiries appropriately


• Performs other duties as assigned by management

• Requires working knowledge and established skills to perform day-to-day activities


• Works under general supervision with limited ability to modify approach


• Understands how assigned duties relate to others within the team and how the team integrates with related teams


• Has no supervisory responsibilities; manages own workload


• Impacts own team through the quality of the support provided


• Recognizes and solves typical problems


• Selects solution from established options


• Communicates moderately complex information in routine situations, typically within own team


• High school diploma required; Bachelor's preferred


• Typically requires 2+ years of related work experience

 

Stewart. Real partners. Real possibilities.™ More information can be found at http://www.stewart.com, subscribe to the Stewart blog at http://blog.stewart.com or follow Stewart on Twitter® @stewarttitleco.  

 

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Equal Opportunity Employment

At Stewart, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. Stewart prohibits discrimination against any employee or applicant for employment based on race, color, religion, creed, sex, national origin, age, mental or physical disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other protected characteristic consideration protected under applicable federal, state, or local laws.

 

Equal Employment Opportunity Employer 

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