Job Description:

Job Description Summary

Provides administrative support to mortgage processing staff by reviewing loan files for appropriate documents including, but not limited to; credit reports, updated title work, appraisal, final inspections, hazard insurance, flood certification and flood insurance if required. Responsible for obtaining the necessary information to meet the relevant loan standards for completeness, accuracy and the timelines established for the loan type.

Job Description

Provides administrative assistance regarding mortgage loan documentation needed to process the loan; follows up to ensure receipt of needed documents; validates that hazard and flood insurances meets investor requirements prior to submission to underwriting.

Communicates effectively with all internal and external parties to ensure loans close in a timely manner.

Monitors loan application status, communicates with borrowers and obtains any outstanding documents to expedite the loan file for decisioning.

Uses established procedures to carry out routine work duties; Seeks guidance from team members to resolve issues and to identify appropriate issues for escalation.

Develops a working knowledge of the mortgage loan application process, including FNMA and portfolio programs and offered loan types through ongoing training and through hands on application.

Complies with all applicable regulatory requirements and Credit Union policies and procedures.

Adheres to all security procedures and maintains strict confidentiality of all member information.

Completes training and self-study to achieve and maintain required knowledge of Credit Union products, services and overall operations.

Completes required on-line regulatory and compliance training, on a semi-annual basis, including but not limited to; Bank Secrecy Act, Anti-Money Laundering and USA Patriot Act.

Works scheduled hours and maintains punctuality.

Performs other related duties as assigned or requested.

Redstone Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or status as an individual with disability. All qualified applicants will not be discriminated against on the basis of disability.

We are proud to be a Drug-Free and Tobacco Free Workplace.

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