As the Manager, Client Development, Programmatic you will work in collaboration with sales and internal product teams to conceptualize and deliver quality, data-driven media plans that solve our clients’ complex business and advertising/marketing problems. In addition, manage a team of 2-3 Client Development Managers to maintain quality service by creating and enforcing standards of practice, analyzing and resolving problems, and recommending improvements. The ideal candidate will be able to both manage team members and work on client/agency requests to quickly create media plans that address both strategic and tactical account opportunities. The Manager, Client Development, Programmatic is uniquely positioned to both manage a team, and influence direct revenue generation through its ability to interact with Sales, Product Marketing, Sales Enablement, and Client Services.

Primary Accountabilities: 

Influence (30%)

• Work closely with the internal Client Development Directors (CDDs) on CPG clients’ and media Agencies' Programmatic strategies




• Develop recommendations that align with client KPIs; must be able to articulate and defend media plan proposals




• Create compelling client-ready assets and presentation materials to motivate and inspire stakeholders, focusing on the clear communication of data-driven recommendations




• Manage internal communications, garnering support and appropriate buy-in with cross-functional teams




• Collaborate with Client Services and Product teams on product improvements that could deliver incremental value and/or upsell opportunities

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Strategic (40%)

• Respond to Request For Proposals (RPFs) by creating strategic proposals based on advertisers’ objectives, target audiences, and creative assets, etc.




• Thoroughly understand client’s strategic goals and objectives and translate how Inmar’s products and solutions align with those objectives




• Ensure the client understands the value of the services available or being received that leads to campaign renewal with increased value to the company




• Obtain “expert” level understanding of Inmar programmatic media solutions, with the ability to act as solutions expert for CDD in client presentations




• Maintain expertise and passion for the industry, technology, methodology, best practices, and regulations of relevance to the programmatic media product

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Administrative/Management (30%)

• In coordination with the Sr. Director, maintain staff by recruiting, selecting, orienting, and training employees; as well as develop, coordinate, and enforces systems, policies, procedures, and productivity standards




• With support of Sr. Director, coaches, counsels, and takes corrective action with employees




• Maintain and utilize current sales materials, as well as ongoing updates to products, tactics, features, etc.




• Manage tracking of proposals, available inventories, and reporting capabilities




• In consultation with sales, ensure accuracy of Salesforce.com data prior to and until media programs are executed




• Support development and refinement of programmatic media product and sales materials (i.e. case studies) across Inmar cross-functional teams




• Manage travel expenses and budgets, in-line with Inmar policies




• Performs other duties as assigned

Required Qualifications: 

• Bachelor’s Degree in Communications, Marketing, Business, or related industry




• Minimum 4-5 years experience at an advertising or media agency is preferred




• Experience leading a team is required (direct management or supervisory)




• Background in data-driven strategic planning




• Excellent written and verbal communication skills




• Strong project management skills; acute attention to detail and organization 




• Ability to prioritize and manage multiple tasks requiring follow-up and meeting deadline(s); must thrive in a fast-paced, dynamic atmosphere




• Proficiency with data sources and visualization tools




• Proficient in Microsoft Office (Excel and PowerPoint, especially), Google Suite, and Salesforce

Individual Competencies:

• Adaptability: Responds to change with a willingness to learn new ways to accomplish work objectives with a positive attitude.




• Emotional Intelligence: Possesses emotional self-awareness to identify and manage emotions, maintain composure through stress and anxiety, and recognize the emotional responses of others in order to understand the client's needs and adapt the message.




• Accountability: Sets clear goals, objectives, expectations, and responsibilities and monitors the process, progress and results to hold self and others accountable for measurable actions and results.




• Communication: Giving and receiving messages and information in written, oral, and visual formats in a clear and concise way for a complete understanding of meaning and intent.




• Influence: Uses appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients. 




• Negotiation: Effectively exploring alternatives and positions to reach outcomes that gain the support and acceptance of all parties.

The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

While performing the duties of this job, the associate is:  

• Regularly required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms.




• Regularly required to talk or hear and read instructions on a computer monitor and/or printed on paper.




• Occasionally required to stand, kneel or stoop, and lift and/or move up to ## pounds.




• Regularly required to view items at an extremely close range and must be able to adjust and readjust focus.

Safety:

• Support a safe work environment by following safety rules and regulations and reporting all safety hazards.

As an Inmar Associate, you:

• Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.




• Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.




• Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually-beneficial partnerships, leverage information and achieve results.




• Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.




• Understand that results are important and focus on turning mission into action to achieve results following the principles of Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.