EDUCATION AND EXPERIENCE

High school diploma or equivalent. College degree preferred. Two to five years of related work experience.

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of bank operating systems, branch operations and regulatory requirements. Computer literate with proficiency in Microsoft Office applications. Excellent customer service and communication skills. Self-motivated and self-directed. Fluent knowledge of the Greek language preferred. Ability to work well under pressure.

NEW YORK COMMUNITY BANK.
Based in Westbury, NY, New York Community Bank is a New York State-chartered savings bank serving customers throughout Metro New York, New Jersey, Ohio, Arizona and Florida. New York Community Bank serves customers through over 200 branches featuring a divisional structure: Queens County Savings Bank, Roslyn Savings Bank, Richmond County Savings Bank, Roosevelt Savings Bank and Atlantic Bank in New York; Garden State Community Bank in New Jersey; Ohio Savings Bank in Ohio; and AmTrust Bank in Florida and Arizona. With a longstanding reputation of strength, stability and service, NYCB is proud to be committed to the communities it serves.

To learn more about the NYCB Family of Banks visit us at www.MyNYCB.com .

Help recruit top talent for NYCB through the employee referral program. All NYCB employees are encouraged to submit referrals. Locate top talent right in the community where you live, work and play. Amazing individuals are all around be sure to let them know how they can become a part of the NYCB family.

NYCB is an equal opportunity employer that prohibits discrimination on the basis of race, color, age, sex, national origin, ethnicity, religion, marital status, disability, military status, veteran status, domestic violence victim status, gender identity or expression, sexual orientation, genetic information and any other classification protected by applicable federal, state, or local law or ordinance.

This policy against discrimination applies to all terms and conditions of employment including, but not limited to: recruitment and selection, promotion and demotion, transfer, training and development, compensation, benefits, leaves of absence and termination. NYCB will consider reasonable accommodations for employees and applicants with disabilities, as well as accommodations that are necessary for an employee to practice their religious faith. JOB SUMMARY

The Atlantic Bank Premier Banking Client Representative processes financial transactions for Atlantic Bank Premier Banking clients and assists with day-to-day operations. Ensures quality, accurate and efficient services are provided to existing and prospective clients. Understands and complies with the department and Bank's policies and procedures.

ESSENTIAL FUNCTIONS

Works closely with the Officers of Atlantic Bank Premier Banking Group to establish new accounts, to process financial transactions and service the Premier Banking clients in accordance with the rules, regulations, and guidelines of the bank. Responds to and handles customer inquiries (in-person or via mail, email, fax and telephone), and resolves service issues in a timely fashion. Assists the Atlantic Bank Premier Banking Operations Manager with gathering information to fulfill the requirements needed to maintain and complete BSA requests and compliance. Assists in the achievement of sales goals by achieving personal sales activities and referring business to other units of the Bank. Solicits and grows customer relationships by promoting new products and services. Provides administrative support including composing customer correspondence whenever needed. Understands and complies with all department's policies and procedures including Premier Banking additional policies and procedures. Maintains high level of customer service in support of Premier Banking client relationships. Complies with dual control requirements on daily operations of Premier Banking Group. Ensures complete privacy and confidentiality of Premier Banking client information. Performs special projects, and additional duties and responsibilities as required. Where applicable and when performing the responsibilities of the job, employees are accountable to maintain Sarbanes-Oxley compliance and adhere to internal control policies and procedures.