Job Description:

System Administrator III, Boulder, CO
Join the team who values your skills and expertise. Cherokee Services Group (CSG) provides software, data management, cloud solutions, cybersecurity, infrastructure and business process services for federal customers. CSG takes a personalized approach to solving clients' toughest challenges, helping you make the most of your skills. This approach gives clients the support they deserve and the quality they expect from a team that can handle every detail - a team of experts, like you.

Cherokee Services Group is part of Cherokee Federal - a team of tribally owned federal contracting companies focused on building solutions, solving complex challenges, and serving the nation's mission around the globe for more than 60 federal clients. For more information, visit cherokee-federal.com.

For more company information, visit our site at: www.cherokee-federal.com

At the National Oceanic Atmospheric Administration's (NOAA) Earth System Research Laboratory (ESRL), scientists study atmospheric and other dynamic processes that affect air quality, weather, and climate variability. ESRL researchers monitor the atmosphere, investigate the physical and chemical processes that comprise the Earth system, and integrate those findings into environmental information products. Our work improves critical weather and forecasting tools for the public and private sectors, from hourly forecasts, drought and air quality predictions, to international science assessments with policy-relevant findings. By better understanding the Earth system, we can better understand what drives this afternoon's haze, next month's hurricanes, and our variable climate.

We are seeking a System Administrator to provide IT systems administration, and continued IT operations and monitoring in support of the NOAA ESRL mission. The person selected for this position will be responsible for general support duties for all operating systems, including: assist with direct user support, infrastructure system support, and other systems administration tasks as necessary; will take on issues/tasks that require support across multiple OSs or technologies; monitor help desk queues and advise the PSD IT manager of issues as they arise.

Essential Duties and Responsibilities:

• General support duties for all operating systems, including: assist with direct user support, infrastructure system support, and other systems administration tasks as necessary; will take on issues/tasks that require support across multiple OSs or technologies; monitor help desk queues and advise the PSD IT manager of issues as they arise.
• Serve as a PSD Systems Administration team member, specializing in direct user support, for a wide variety of software, hardware, and network issues.
• Support end user requests via helpdesk tickets and walk-in interactions.
• Monitor helpdesk queues, advise PSD IT management if support is languishing or specific issues need management focus.
• Coordinate and cooperate with other members of the PSD Systems Administration team, the Web and Data Management team, and the IT Security Officer to accomplish their complementary functions.
• Augment the PSD Windows, Macintosh and Linux systems administrators and the rest of the Systems Administration team in accomplishing their daily tasks.
• Perform routine changes and updates to desktops, servers, and network infrastructure components.
• Attend PSD & ESRL IT staff and technical meetings as necessary

Supervisory/Management Authority:

• This position will /will not have management authority or supervisory capacity

Education and/or Experience:

• A Bachelor's degree in computer science or equivalent is required
• Three (3) years of experience, including the following:
  
  
  • Experience in all areas described under Position Duties
  • Windows, Macintosh and Linux systems administration
  • Direct user support, for a wide variety of software, hardware, and network issues
  • Supporting end user requests via helpdesk tickets and walk-in interactions
  • Performing routine changes and updates to desktops, servers, and network infrastructure components
  
  
• An equivalent combination of education and direct federal experience may be acceptable

Knowledge, Skills and Abilities:

• Excellent customer service skills
• Demonstrated interest in and ability to support physical scientists in their use of IT to solve research problems.
• Awareness of IT Security concepts and best practices
• Ability to work within a team environment
• Desire and ability to stay current in IT domain
• Desire and ability to learn and quickly apply/integrate new techniques, tools, concepts
• Excellent problem solving and communication skills; both oral and written
• Must successfully pass a drug screen and federal background check

Work Environment:

• Federal office building, some moderate lifting; work from currently due to COVID.

About Cherokee Federal
Cherokee Federal - a division of Cherokee Nation Businesses - is a team of tribally owned federal contracting companies focused on building solutions, solving complex challenges, and serving the nation's mission around the globe for more than 60 federal clients. Our team of companies manages nearly 1,000 projects of all sizes across the construction, consulting, engineering and manufacturing, health, and technology portfolios.

Since 2012, the Cherokee Federal team of companies has won more than $5 billion in government contracts. Our 3,000+ employees work in 26 countries, 50 states and 2 U.S. territories.

Why choose Cherokee Federal? Visit our website and learn about the great reasons to join our team. cherokee-federal.com

Compliance

Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information.

We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, gender identity and sexual orientation. If you'd like more information about your EEO rights as an applicant under the law, please copy and paste the links to the following two sites: EEO Statement | EEO Poster ; https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf and https://www.dol.gov/ofccp/regs/compliance/posters/pdf/ofccp_eeo_supplement_final_jrf_qa_508c.pdf

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may e-mail CNB.Compliance@cn-bus.com for assistance. This email address is for accommodation requests only and cannot be used to inquire about the application process or status.

For Pay Transparency Non Discrimination provision, please copy and paste the following link: Pay Transparency Nondiscrimination Provision ; https://www.dol.gov/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

We maintain an Affirmative Action Plan for proactively seeking employment and advancement for qualified protected veterans and individuals with disabilities. Upon request, we will schedule time to make our Affirmative Action Plan accessible. If you are interested, please submit a written request with the email subject line: 2020 Request to View Affirmative Action Plan to the Compliance Administrator at "CNB.Compliance@cn-bus.com" This email box is not for resumes or follow up on job applications.

#CSG

Apply Now