We have a unique opportunity for someone to contribute their talents and strengths as a Transaction Processor - Special Issuance Group - DWAC Team A COMPANY TO BE PROUD OF At Computershare we invite you to share our vision and commitment to excellence in everything that we do. Our 12,000 people around the globe are entrepreneurial and innovative, serving 16,000 clients and customers with precision and reliability because they count on us to deliver, every time . Computershare (ASX: CPU) is a global market leader in transfer agency and share registration, employee equity plans, mortgage servicing, proxy solicitation and stakeholder communications. We also specialize in corporate trust, bankruptcy, class action and utility administration, and a range of other diversified financial and governance services.
Founded in 1978, Computershare is renowned for its expertise in high integrity data management, high volume transaction processing and reconciliations, payments and stakeholder engagement. Many of the world's leading organizations use us to streamline and maximize the value of relationships with their investors, employees, creditors and customers. Computershare is represented in all major financial markets and has over 12,000 employees worldwide.
DIVERSITY IS A STRENGTH Across our global team, we see diversity as a source of strength. The more perspectives we have, the better equipped we'll be to meet the demands of our diverse global customer base. We want every person who joins out team, every customer and every supplier to feel welcome. We are an Equal Opportunity Employer and believe in equality for everyone, regardless of age, national or ethnic origin, sex, gender identity or expression, race, color, religion, disability, sexual orientation, protected veteran status or other characteristics protected be applicable law. That applies throughout our company, around the world with no exceptions, regardless of differences. We will hire, develop, reward, promote and retain people purely on the basis of their talents, commitment, potential and the results they achieve. We will work hard to make sure everyone is included within our organization, removing barriers and obstacles to give everyone an equal opportunity to succeed. OUR VALUES Our key values - Certainty, Ingenuity and Advantage - drive everything we do: you can count on us to deliver with precision and reliability, every time. We look beyond today's problems to find tomorrow's solutions, focusing on finding new and better way to unlock your competitive edge and help you achieve your business goals . A ROLE YOU WILL LOVE Transaction Processors within the Special Issuance Group works in a deadline-driven environment where tasks need to be completed timely with high quality and reliability. There are specific service level standards related to the review and processing of the transactions supported within the Unit. Failure to complete transactions timely and accurately could result in a financial impact to the organization and/or the client.
Individuals in this role will need to be able to prioritize their daily work to meet the challenging demands and be ready to respond to increased work volumes. The SEC, Stock Markets, the Depositary Trust Company along with client service level standards will dictate deadlines for completing transactions timely. Primary Accountabilities
Process and/or review routine and complex data entry transactions along with communicating directly with clients, brokers, or relationship managers within established productivity and quality standards.
Research, follow up and resolution of stakeholder inquiries and deficient transactions presented for processing.
Review and ensuring that the required legal documentation and/or client authorization has been obtained prior to processing.
Research and resolution any out of balance conditions with the Reconciliation Team.
Daily review of information pertaining to processing feedback and procedural updates.
Required to work overtime and assist on other functions or departments during peak volumes to assist in meeting our clients service level agreements.
KEY QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience
Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Basic understanding of SEC regulations pertaining to Transfer Agency Services is a big plus.
Attention to Detail, specifically for the purposes of Reading Comprehension
Good Data Entry skills, and ability to type an average of 45 words per minute.
Previous hands on experience in a metrics-driven environment where there were established productivity and quality standards, also a big plus.
Keen organizational skills, and ability to multi-task
Willing to adhere to compliance-related class testing and certification as required.
Language Ability Ability to read/interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and speak effectively before groups of customers or employees of organization. Mathematical Ability Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the environment is typical of an open office environment.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
REWARDS AS UNIQUE AS YOU
A choice medical insurance plans designed to meet your needs
Dental & Vision insurance
Life & Disability insurance
Flexible spending and health savings accounts
Employee Stock Purchase Plan
Paid time off - You'll accrue 3 weeks your first year!
Nine Holidays
$1,000 Employee Referral Program
Wellness programs
Matching 401(k)
Tuition Reimbursement
Banking and investments plans
Rewards and recognition programs
Employee discounts for wellness, auto & homeowners insurance, wireless service and more...
To learn more, visit us at www.computershare.com/mycareer . Your career is waiting. Computershare is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law. *CB
