JPMorgan Chase seeks to do business with suppliers who provide the best price, quality and capability to meet our business needs. Global Supplier Services (GSS) brings together Sourcing, Third Party Oversight, Procurement Operations, and Accounts Payable into one team. This group of nearly 800 employees (in 11 countries) manages the source to pay processes for JPMorgan Chase and provides a governance model which includes strong risk management practices, enhanced performance monitoring, greater scale and strong client engagement. The GSS team works proactively with Line of Business (LOB) colleagues to identify capable suppliers, lead the competitive sourcing process and negotiate contracts with selected suppliers. Leveraging firm-wide buying power and controlling risk are consistent overarching goals. GSS then ensures that the contracted goods and services can be obtained by our employees in an efficient, cost-effective manner globally.
The SOS Onboarding team is a centralized group within GSS that manages the Third Party Oversight & Governance function for all Line of Businesses (LOB) throughout JP Morgan Chase. This group provides consistent monitoring of all Third Party activity in order to ensure compliance to the Third Party Oversight (TPO) standard across the firm.
Principle Duties and Responsibilities
Maintain client management program relationship at a sub-LOB level to ensure service level expectations are maintained.
Manage, monitor and track line of business compliance to Third Party Program standards and policies.
Provide central oversight and contact for all line of business engagement requests to support timely completion and compliance with Third Party policy and standards.
Daily monitoring of Third Party workflow progress for timely processing and completion of assigned tasks by the delivery manager and other key stakeholders.
Maintain and publish line of business "book of work" and related deliverables to foster a proactive environment with the line of business management team.
Provide line of business management support to further mature third party processes to achieve operational and control efficiencies.
Assist in training Delivery Manager and Senior Managers on the TPO procedures and systems.
Supporting governance, audit, compliance requirements and requests.
Build strong stakeholder engagement model to promote the TPO program across the region
Ensure that items from CTPO globally i.e. from the TPO forum and other committees are appropriately cascaded to the Delivery Manager and Senior Management community as needed.
Ensure SOS Onboarding duties are delivered in in a manner consistent with business objectives, TPO policy and regulatory guidance.
Partner with the global SOS Onboarding team and provide back up to other team members as required.
Work on adhoc projects as required, administer meetings, produce documentation and coordinate actions.
Qualifications:
Proven leader and influencer and able to effect firm-wide change
5+ years relevant work experience in Finance, Sourcing, TPO, Risk, Oversight & Control, Vendor Management, or related roles
Outstanding listening and negotiation skills as well as being a strong written and verbal communicator at all levels.
Excellent business judgment, particularly the ability to proactively identify and address issues early, performing root cause analysis to develop long term solutions
Strong business analysis skills to enable efficient, accurate and objective decision making
Ability to partner closely with related functions (Sourcing, Supplier Assurance Services, QC, QA, Legal & Compliance, Audit, etc.) to ensure a coordinated and effective program
Excellent analytical skills
Knowledge of risk management and control principles
High level knowledge of TPO standards preferred
Strong knowledge and experience with the corporate Sourcing and standard TPO systems is preferred.
Outstanding organizational, research skills and ability to multitask
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
