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Sr. Product Manager - Best Buy Health - Health Tech Platform at Best Buy

Posted in General Business 13 days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Watertown, Massachusetts





Job Description:

***The preferred location for this position is Boston, MA***

Best Buy is seeking a Sr. Product Manager, Best Buy – Health Tech Platform to lead the strategy and execution of key products and services that will enable the future of our Health Tech Platform. The Sr. Product Manager will have a particular focus on ways to use technology innovation and “touch” to help seniors and individuals with chronic conditions live independently in their homes and provide peace of mind to the millions of people caring for aging relatives.

This role will have a demonstrated history of defining strategies and delivering solutions that meet the needs of the user, accomplishing this both through their work and by leading and inspiring teams. S/he also will be accountable for driving modern development practices while enabling human-centered design to deliver the roadmap and iteratively launch solutions over multiple flight paths that align to our health care strategy.

Primary Roles And Responsibilities Include


  • Set the strategic vision for their product team(s) driving high-quality customer experiences and exploring what is possible with evolving products and tools

  • Effectively demonstrate the ability to translate customer needs into business and product requirements

  • Help manage the creation and maintenance of user stories and acceptance criteria for new features and enhancements leveraging multiple workstreams

  • Partner with Technology Architecture to develop and guide solutions needed to realize these opportunities in the short term and to build / configure to scale

  • Define the solutions and structures needed to realize these opportunities and coordinate holistic cross-functional roadmaps to ensure successful execution

  • Improve value creation by defining and aligning on KPIs to measure success

  • Lead outcome-based, user-centered product management across multiple matrixed individuals and teams, often requiring influence without direct reporting authority

  • Evaluates value, feasibility, and business viability risks prior to making investments in new technologies

  • Understand potential prioritization or trade-off decisions and make decisions to best enable necessary outcomes

  • Maintain an in-depth knowledge of the health care industry, customers, and technology trends and facilitate learning across the Health and Digital & Technology teams

Required Qualifications

  • 2 or more years of relevant Product Management Experience (Dev, UX, Strategy, etc.) within retail, health care, digital or technology areas

  • 1 or more years of direct people and team management/leadership and demonstrated success developing engaged, inclusive teams

  • 1 or more years of experience with subscription businesses/billing cycles, CRM, microservices, and/or cloud platform technologies

  • 1 or more years of experience in strategy creation, customer focused solutioning, cross-functional leadership, etc.

  • Bachelors or advanced degree in computer science, engineering, business, design, human computer interaction or related field or equivalent work experience. MBA a plus.

Preferred Qualifications

  • 4 or more years of experience relevant Product Management Experience (Dev, UX, Strategy, etc.) within retail, health care, digital or technology areas

  • 2 or more years direct people and team management/leadership and demonstrated success developing engaged, inclusive teams

  • 2 or more years of healthcare experience

  • Knowledge and passion for health care, retail, technology, and innovation

  • Ability to communicate to a wide spectrum of cross-functional team members, including technical and business resources

  • Ability to navigate internal and external working structures

  • Ability to build relationships and to lead and influence without direct authority

  • Proven ability to build collaborative relationships at all levels and ensuring teams create a collaborative culture

  • Extensive background of work that demonstrates advanced knowledge and skill in product management

  • Ability to work in ambiguity and break-down ambiguity into actionable items over distinct time horizons

  • Proven ability to build collaborative relationships at all levels and ensuring teams create a collaborative culture





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