Cash Application & Invoicing Team Lead at Greif Packaging LLC

Posted in General Business 4 days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Delaware, Ohio

Job Description:

Greif offers a great working environment and the opportunity to make an immediate impact at a company where your ideas are always welcome.

Job Requisition #:

017192 Cash Application & Invoicing Team Lead (Open)

Job Description:

I. Purpose of the role:

Cash Application & Invoicing Team Lead administers all Cash Application, Specialty Invoicing, Dispute Management, and Credit Memo processing for assigned entities.  Provides analytical reporting on process improvement for Cash Applications, Specialty Invoicing, and Dispute Management functions. Assist AR Supervisor with developing and executing strategies to improve Percent Current, lower unallocated cash & disputes, and other Operating Working Capital metrics.

II. Key Tasks and Activities:

  • Leads team in day-to-day execution of best practices for Cash Applications, Specialty Invoicing, Dispute Management, and Credit Memo processes.  Provides direction to Cash Application & Invoicing Specialists.

  • Ensures timely cash applications, specialty invoicing, dispute coding, and credit memo processing within the SLA established period of time. Drives day to day KPI Metric performance in these areas. Identify and implement process and system controls enhancements for cash applications and invoicing; increasing controls and efficiency.

  • Facilitate monthly close process for cash applications and invoicing functions. Provides direction over the posting of monthly transactions to maintain company’s account ledgers and prepare reconciliation of cash receipts to bank accounts.

  • Administer and lead team in Dispute Management process. Dispute coding, Dispute facilitation, Dispute Reporting, training, Root Cause Analysis, Implementing process improvements, and credit memos processing.

  • Participates in continuous improvement opportunities through root cause analysis and assistance with AR Supervisor executing on best practices optimizing processes & IT systems.  In so doing, assists with designing business requirements, test scripts, project milestones, and communication / training plans.

  • Maintains a cooperative problem solving relationship with internal and external customers, sales, and manufacturing organizations to ensure for the timely cash application and invoicing. 

  • Assist with internal, external, and bank audits pertaining to cash applications, invoicing, and AR related activities.

  • Takes appropriate action to timely resolve process bottlenecks.

  • Manages day to day Cash Application and Invoicing team workloads and performance. P


  • Ensure you are aware of ‘The Greif Way’ and conduct business in accordance.

  • Ensure all employees and customers are treated with dignity and respect

Health Safety & Environmental (HS&E)

  • Establish a culture of pro-activity for HS&E awareness

  • Lead by example

III.     Experience and Education


  • Overall has at least 5 years of experience in the field of AR and 1 year leadership experience.

  • Proven demonstrable performance in Accounts Receivable and Cash Application Roles.

  • Leadership experience is an advantage.

  • Has been involved into the AR activities of few countries or business units within a bigger country.

  • People management experience by leading a project or any other task where you took the initiative to lead the group.

  • Is actively coaching team members and gives training inside and outside the team.

  • Excellent communication, interpersonal and analytical skills.

  • Demonstrate a proactive, can-do approach to solve problems.

  • Openness to change and ability to learn quickly. 

  • Customer focused (external and internal).


Some university or college degree experience is preferred, preferably finance, accounting or economics


English – verbal and written communications skills will be required at the highest level of competency.

Other language skill is an advantage.

Computer Skills:

Computer literate and able to use Microsoft Office programs to a high standard of competence.

ERP LN or other ERP system knowledge.


Able to travel up to 20% is a requirement.

EEO Statement:


We offer a competitive salary, excellent benefits and opportunity for growth. Greif, Inc. is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sexual orientation, gender identity, race, gender, religion, age, national origin, color, disability, or veteran status. EOE/Minority/Female/Disabled/Veteran. For more information read Greif’s Equal Opportunity Policy.