Posted in Admin - Clerical 5 days ago.
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Location: Boston, Massachusetts
Everywhere you turn, you can feel it. There's an immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers in the country. From the nurses and physicians on the front line of patient care, to the managers who shape our policies, to the customer service representatives who keep our facilities running smoothly - everyone here has a role in making medicine better.
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To learn more about working at EBNHC and our benefits, check out our Careers Page at careers.ebnhc.org.
Time Type:Full time
All Locations:1601 Washington Street
Description:As a customer service expert, you are a liaison for all patients seeking services at EBNHC. As a member of the Patient Access Team at our South End location, you will be expected to interact in a professional, friendly and welcoming manner while capturing accurate information in order to provide a superior customer experience. The Patient Access Coordinator will be expected to book, cancel, reschedule, and check out appointments and answer phones according to the Registration department guidelines.
Essential Duties and Responsibilities:
Qualifications and Requirements: