AreaX Business Agility Coach at JPMorgan Chase Bank, N.A.

Posted in General Business 13 days ago.

This job brought to you by eQuest

Type: Full-Time
Location: New York, New York

Job Description:

AreaX is a business idea Innovation Lab that is tasked with the mission of catalyzing innovation within the Corporate & Investment Bank. We are a team of designers, engineers, and products managers dedicated to creating transformative financial and non-financial digital products that meet our clients' needs. We are responsible for developing and nurturing true \"zero to one\" ideas within 6 -12 weeks.

A finance background is not a must-have - just the curiosity and passion to solve complex problems. If you are excited to make a difference and want to transform how teams collaborate, we'd love to speak with you.

AreaX Business Agility focuses on helping teams adopt creative approaches to problem solving through product thinking, business architecture, rigorous problem definition, ideation, design, prototyping and client-centric agility.

As a Business Agility Coach, you will be a trusted advisor to senior Product Owners, challenging ways of thinking and pushing the boundaries of what is possible in order to provide clients with creative solutions that support them in a rapidly evolving landscape.

You will need to quickly understand existing processes and spot improvement opportunities as you assist in the creation of a compelling transformation strategy. This is a very hands-on role with the opportunity to coach and mentor across a variety of transformation exercises.

In this role, you will:

  • Build strong relationships with Product Owners, ensuring trust and mutual respect
  • Work with cross-functional groups to design an optimum target operating model
  • Assist in breaking down organisation barriers by collaborating with leaders of functional silos
  • Support the development of a structured business architecture that clearly articulates the business process and serves to facilitate a common understanding
  • Partner with Service Design specialists to adopt the use of journey maps and other Design Thinking practices to better understand the needs of clients and users
  • Co-create the vision of improved service delivery through technology
  • Research and apply cross-industry innovative digital solutions to problems
  • Be the catalyst for innovative solution designs in collaboration with the business
  • Identify the right approaches and technologies to solve the problems
  • Introduce Agile practices to foster greater transparency and accelerate the delivery of value
  • Coach teams in the adoption of new measures that represent the complete health of their product
  • Understand cultural inhibitors and to advise on how to address them
  • Keep stakeholders and senior managers informed on delivery progress, blockers and present decision points to drive debate.

Basic Qualifications

  • 5 years of team management experience coaching and developing individuals
  • 2 years of experience applying Agile and Lean methodologies to improve delivery within cross-functional teams
  • Excellent analytical and logical thinking to understand and analyse complex business processes
  • Strong organizational and prioritization skills, detail oriented and strong interpersonal skills
  • Proven success at driving change across multiple groups
  • Experience with end-to-end software product delivery
  • Experience overseeing a roadmap strategy and definition
  • Excellent oral and written communication skills

Preferred Qualifications

  • Entrepreneurial spirit & ability to wear many hats with minimal direction
  • Strong bias for data-driven decision-making
  • Quick decision-making abilities demonstrating bias for action under tight timing and pressure
  • Demonstrated user obsession
  • You are intellectually curious, see things differently, and challenge the status quo; you are not afraid to ask questions
  • You have the ability to navigate a matrixed organization and the ability to influence peers by articulating the product offering and value to business partners
  • Strong grasp of user-centred design and business architecture methodologies
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans