CIB - Receivables Operations Business Manager - Vice President at JPMorgan Chase Bank, N.A.

Posted in General Business 5 days ago.

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Type: Full-Time
Location: Chicago, Illinois

Job Description:

Receivable Operations is seeking a dynamic self-motivated individual to be the Business Management (BM) Lead to support the Receivable Operations lead. The successful candidate will work day to day with the Receivable Operations lead where they will build a strong relationship and become a key partner focusing on the group's strategic agenda, business strategy, planning, communication and governance.

They will also be expected to develop, and nurture key relationships with other Operations BMs as well as counterparts in the Business and Technology space to support an end to end as well as functional approach. The individual must be a highly collaborative partner, have a strategic mind-set, and be process oriented, with a proven track record (and 6+ years experience) of relevant skills in Receivables (Lockbox), Business Management, Operations, Project Management, and / or Business Strategy. The role will report to the lead Program Manager for Receivable Operations.


Strategy And Planning:

With supported lead, develop and own future plan and strategy for operational support reflecting Business plans over the short to medium term and beyond (1 - 3 years, 3+ years).

Conduct horizon scanning, summarize and inform.

Own group Objectives, Goals, Strategies, Measurements (OGSM) development and accountability process.

Structural Governance Ownership:

Manage Business Reviews, Executive Reporting, Leadership Meetings and Offsite/planning other business events.

Assess and enhance Group organization and structure.

Be Aware of Strategic Investment Proposals/subsequent delivery) and performance Vs Plan.

Operational Delivery and Optimization:

Deliver data-based insights and actionable recommendations to enhance productivity, improve Client experience and reduce risk over all timeframes.

Deliver monthly MIS to Operational lead focused on outcome and 'Metrics That Matter'.

Partner Management/Teamwork:

Focus on developing 'Product centric' end 2 end approach, partnering, challenging and influencing as a matter of course.

Build strong relationships with functional partners (HR/Controls/Comms/Finance Management) to promote partnership and shared awareness.

Functional Skills and Attributes:

Project Management. Ability to effectively manage multiple projects simultaneously.

Execution and Delivery. Deep execution experience with a demonstrated ability to meet and enforce deadlines

Analysis and Curiosity. Strong analytical and organizational skills; ability to challenge organization and understand ways of working

Data Literacy. Data based decision making, leveraging data to support key messages, discreet use of data to maximum effect

Judgement. The ability to act independently and make proactive recommendations. The ability to work under pressure, make decisions at the right time and prioritize effectively. Willing to take advice and escalate when needed.

Future Focused / Strategic. Able to look forward to visualize future demands, opportunities and challenges. Able to understand complex context and issues quickly.

Communication. Strong interpersonal and communication skills; able to lead meetings and facilitate dialogues with multiple stakeholders

Flexible And Adaptable. Able to quickly shift gears and work on projects of varying nature with individuals across different regions, levels, functionsJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans