This role serves as liaison between Risk Strategy and Technology with responsibility for User Acceptance testing of the firm's risk strategies. This position requires a strong self-starter who can proactively engage a virtual, cross organizational team without formal direction, and who has strong interpersonal skills such as influence management, negotiation, and analytical/problem solving skills. This position will manage projects from requirements through post implementation, working within Agile and/or Waterfall methodologies. This will include monitoring project progress (risks & issues), test planning, test data preparation, test execution, defect management, collecting, documenting and archiving all required testing artifacts and conducting post implementation validations.
You will be responsible to interpret and document business requirements and advise business stakeholders on options, risks and costs. You will participate in the development of processes and approaches according to JPMChase standards. Assist in designing and ensuring overall integrity of the testing / validation strategies and ensure that requirements documentation can be easily translated into test plans. Work with the business to ensure the testing results correspond to the business expectations.
Bachelor degree in Business or related field and/or experience
5 years of User Acceptance Testing, project and/or Project Management in IT or Business environment; Consumer banking/credit card experience preferred, but not required
Intermediate to advanced experience with test planning, test execution and defect management
Solid understanding of Project Management methodologies and deliverables; experience in Project Management is desired
Experience with project risk assessments and the communication of these assessments
Experience with Agile and waterfall software development methodologies
Extensive experience testing in a Unix operating system, working with command line
Advanced skills in writing SQL queries
Expertise using HP ALM for test management
Experience working in an agile framework using JIRA
Consumer banking/credit card experience is a plus
Intermediate to Advanced MS Excel, PPT, Word, Project skills
Strong verbal and written communication skills as well as effective meeting facilitation skills
Outstanding in-person and virtual team skills are a MUST while also being able to work independently
Ability to influence and negotiate across a wide variety of stakeholders to achieve desired outcomes
Able to manage time effectively, prioritize and escalate appropriately
Strong attention to detail, follow-through and results orientated
Executes small less complex testing tasks or projects
Communicates regularly with project and testing management on progress and status
Creates and executes test cases/scripts
Prepare data for the testing as requested
Track and report on execution and defects
Acts with a sense of urgency
Proactive, strong attention to details
Effectively remediates issues by engaging appropriate resources to mitigate risk with a sense of urgency; solution focused
Strong attention to detail, follow-through and results oriented
Able to manage time effectively, prioritize and escalate appropriately
High degree of initiative and autonomy but must be able to function successfully as part of a team (in person and virtual)
Honed consulting, influence, and negotiation skills to achieve desired outcomes
Innovative and creative thinker; able to generate new ideas; forward-thinker; thought-leader
Excellent judgment and decision making
Ability to resolve conflict & facilitate decision-making
Flexible, process-oriented, organized, with excellent analytical & troubleshooting skills
Intermediate with project management skills
Strong organizational and multitasking skills
Strong verbal and written communication skills as well as effective meeting facilitation and presentation skills
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
