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Wholesale Credit Transformation - Financial Data Product Strategy Associate at JPMorgan Chase Bank, N.A.

Posted in General Business 8 days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Plano, Texas

Job Description:

The JPMorgan Chase & Co. Military Pathways Direct-Hire Program is a highly selective program that connects top veteran talent to essential roles at JPMC and provides candidates the training, support and exposure they need to grow into future leaders across our most demanding businesses. Military Veterans have a unique set of experiences and leadership abilities that are greatly valued in our organization.

As a member of the Military Pathways Direct-Hire Program, you will receive:

  • Induction training and acclimation support in your first month on the job
  • 12-months of program support, coaching and career development from our dedicated Pathways team
  • Networking opportunities with your Pathways colleagues
  • Exposure to senior members of the business
  • Professional skills training throughout the year to complement your on-the-job experience

This approach will enable you to create a network and set you up for success as you enter your career at JPMC.

As a Pathways Direct-Hire, you will be placed in a role based on professional experience and business priorities, focused on one of a few areas including: Asset & Wealth Management, Consumer & Community Banking, Commercial Banking, and Corporate & Investment Banking.

To ensure continuous development throughout the program, each candidate will receive mentorship, guidance, and support from your individual manager, program manager, veteran sponsor and many other influential business partners across the firm.

Wholesale Credit Transformation (WCT) Overview

JPMorgan Chase & Co. is a leading global financial services firm with assets over $2 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing and asset management.

The Wholesale Credit Transformation team is a division of Corporate Risk, responsible for reshaping the end-to-end Credit experience across the firm's Wholesale business units (Corporate and Investment Bank, Commercial Bank, Asset Wealth Management and Business Banking). The team drives Wholesale Credit transformation initiatives and develops solutions to deliver operational efficiencies, better decision making and improved controls across risk management processes. Focusing on both emerging regulations and developed credit risk issues, the team conceptualizes and designs and manages new products, reengineers existing products and drives strategic business process changes.

The team is comprised of motivated, forward thinking and high-talent individuals with a singular focus of delivering innovative solutions. The team works across all Wholesale lines of business and partners closely with stakeholders in Credit Risk Management, Corporate Technology, Bankers, Finance, Model Research and Development, Data Science, Reporting and Analytics and Operations.


Key responsibilities include:

  • Develop product expertise and become a power-user of the firm's strategic financial spreading platform; leading regular product demonstrations, showcases and user training
  • Participate in the content creation of product material, including user guides, training videos, how-to-videos, guidelines and procedural documentation
  • Cultivate strong relationships with users of the firm's strategic financial spreading platform to elicit feedback, enhancements, concerns and requests for product enhancements
  • Perform detailed analysis to evaluate issues/requests and determine most appropriate options/solutions, working closely with Product Owners and development teams to provide solutions
  • Participate in product development process, including documentation of business requirements, system enhancements, user stories and quality assurance testing
  • Contribute to the product roadmap and prioritization of key functionality required by users with responsibilities for managing product backlog and providing status update


The role requires the following skills and personality traits:

  • Business analysis experience, including the creation of documentation to support product development (e.g., business requirements, functional specifications)
  • Desire to leverage technology to solve business problems and participate in large-scale change the bank initiatives


  • Enlisted/Junior Officer background with 4+ years of Military experience
  • 0-5 years of separation from military service
  • 2+ years of business analysis experience
  • Requires strong documentation skills with superior attention to detail
  • Requires strong interpersonal skills to contribute in a team environment across departments, locations and multiple time zones
  • Requires effective verbal and communication skills with ability to present to large working groups over telepresence
  • Advanced proficiency in MS Excel and use of advanced data manipulation functions
  • Intermediate proficiency with MS Office suite (Word, PPT, Visio)
  • Experience with using SQL perform deep dives and analytics to surface valuable insight
  • Applicants must be self-motivated and willing to pro-actively educate themselves in search of the best solutions
  • Ability to grasp large amounts of information, and a curiosity to ask appropriate questions to fully develop business and functional requirements
  • Ability to work a flexible schedule, overlapping with New York's business hours
  • Preferred experience in credit
  • Preferred experience providing Production Support for software applications post-implementation
  • Preferred experience performing application testing (QA, SIT, UAT)
  • Preferred experience with AGILE methodologies, JIRA, and producing user stories
  • Eagerness to contribute in a fast-paced, outcome-oriented environment
  • Bachelors or higher degree
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans