The Commercial Banking Client Onboarding (CBCO) Program Office is responsible for the organization, delivery, and execution of tactical and strategic initiatives to support the business. The team partners closely with the CBCO regional groups, CBCO senior management, and key business, product and functional partners through various initiatives.
The Business Office Associate will play a key role in CBCO's agenda by supporting various projects and initiatives as well as managing certain ongoing business needs to help the leadership team drive business results. The role offers a high level of visibility in CBCO and Commercial Banking business strategy.
Core Responsibilities:
Create, manage and provide thought leadership for team SharePoint site usage
Prepare high-quality, visually appealing presentation materials through data analysis or use of business information to be shared with management, business groups, and other relevant stakeholders
Own relationship with key technical partners to maintain system profiles and certify access
Partner with the leadership team on tactical and strategic initiatives to help drive their business
Lead key business management functions including project management, data analysis, corporate and business program maintenance and ad-hoc requests
Partner with the leadership team to develop, implement and execute key reporting to be leveraged by all levels within CBCO, as well as senior management in CB and senior partners across the firm
Identify areas for continued process improvement and enhance efficiencies by generating innovative ideas and solutions
Required Qualifications:
Communications skills - Must have demonstrated expertise in professional, written communication and supporting skills such as editing and formatting. Must be able to adjust messages and style based on different audiences
Presentation development skills - Demonstrated proficiency in developing management presentations in PowerPoint including the ability to synthesize "the story" for executive-level audiences
Execution and project management skills - Well-developed organizational skills to manage multiple projects and priorities. Able to quickly and effectively respond to rapidly changing business needs and urgent requests. Must be self-directed with the ability to explore innovative ways to perform tasks in an efficient and timely manner. Must be proactive, detail and results-oriented, and willing to drive change. Strong organizational, time management and follow-up skills; flexibility, ability to prioritize requests and multi-task
Problem solving skills - Strong problem solving and analytical capabilities coupled with the ability to identify issues, gather and manipulate data, obtain consensus and implement change. Able to outline work process in a thoughtful and detailed manner. Intellectually curious with a genuine interest in knowledge gathering and problem solving
Technical and analytical skills - Able to produce accurate, error-free analysis and reporting. Understand business drivers and ensure that the groups' analyses are sound. Capable of synthesizing large amounts of data in Excel and from internal systems to develop strategic conclusions
Leadership and interpersonal skills - Strong professional presence with the ability to interact and influence colleagues at all levels in the business. Able to collaborate with peer team members across business and staff areas at all levels, and achieve goals without direct control over all resources. Proactively seeks guidance, clarification and feedback from others.
BA/BS degree or equivalent work experience
Demonstrated expertise in MS Word, PowerPoint (PitchPRO+) and Excel
Minimum 2-3 years of work experience
Preferred Qualifications:
Business management and/or project management experience preferred
SharePoint site development and/or management experience preferred
Familiarity with internal JPMC systems (e.g. PitchPro+, Targeted email, Deal Manager) is a plus
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
