Job Description:

Within the HR Global Employee Servicing Digital Team, there is a significant effort underway to optimize the firm's use of the Oracle HCM platform. Launched in mid-2020, the function is pivoting from implementing the platform to maximizing its capabilities, particularly within the Employee Data (Core) and Position Management modules.
Responsibilities include:

• Participating in roadmap development and evolution, including understanding vendor-offered release features and helping to drive internally configured features
• Providing clear vision and scope documentation, use cases, product requirements/epics/stories to support development
• Being a direct conduit to our stakeholders, actively gathering requirements, contributing to communications about the roadmap and issue remediation, and serving as an escalation point when required
• Identifying potential roadblocks for delivery, through comprehensive user acceptance testing
• Identifying, escalating and working through remediation of production issues, partnering across the impacted stakeholders and the technology team

A successful candidate will:

• Possess some or all of the following: proven experience managing headcount in a business management/ planning & analysis role, have extensive knowledge of data management/ workforce structures and/or proven experience in the optimization of Oracle HCM Core and Position Management
• Have experience stabilizing and optimizing infrastructure and complex processes post-implementation
• Be proficient in process mapping, which will be leveraged to create process flows tracing the impact of data elements to other HCM modules and processes
• Have a track record of driving simplification efforts, including: design development, articulating impacts, securing stakeholder buy-in and leading testing efforts
• Demonstrate experience managing multifaceted projects with global and cross-line of business impacts
• Have a proven track record of managing a set of complex requirements and creating a solution that met the need of the stakeholder/ client
• Be an advocate for the end-to-end employee experience
• Be a critical thinker with exceptional problem solving skills

Qualifications

• Experience operating in an agile execution model
• Proven ability to work independently and deliver results accurately, quickly, and efficiently while adapting to shifting priorities
• Experience managing the performance of a small team, motivating both direct and indirect reports
• Ability to accept responsibilities and operate outside of individual comfort zone
• Experience working under strict deadlines with flexible working hours, including support of global time zones
• Ability to establish strong, collaborative relationships with a wide range of stakeholders across the organization
• Demonstrated executive presence through well-honed written and verbal communication skills
• The ability to present a vision and roadmap across multiple audiences, understanding the value proposition for each
• Strong Microsoft Office technical skills, including proficient use of Excel, Word, PowerPoint (including PitchPro), and Visio; MS Project is a plus
• Familiarity with JIRA, Kanban and/or Confluence preferred
• Able to be a thought leader to peers and senior management
• Possess a strong sense of intellectual curiosity
• Operational control-minded

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

Apply Now