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Business Banking Area Manager Government Not for Profit Houston / Dallas TX; OKC or Louisiana at JPMorgan Chase Bank, N.A.

Posted in General Business 3 days ago.

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Type: Full-Time
Location: Houston, Texas

Job Description:

As an Area Manager, you'll lead a team of Business Relationship Managers (BRMs) in developing new business and deepening existing relationships to position Chase as the primary bank for our clients.

Responsibilities (in order of importance):

  • Provide leadership, management, support, direction, and guidance to a team of BRMs within a territory in developing new deposit, cash management, and credit business while focusing on relationship-building, client experience, and risk management
  • Manage performance of individual team members, holding all BRMs accountable for achieving business priorities with a focus on client experience and risk management
  • Manage the area's revenue and profitability and monitor adherence to credit quality, regulatory requirements, and risk protocols; utilize reporting and metrics to monitor team performance, identify trends, and address or escalate issues in a timely manner
  • Coach and develop team on all aspects of managing a portfolio, including relationship management, prospecting, profitability, client experience, and risk management; provide expertise to team on loan structuring, pricing, and developing customized solutions; help team identify solutions to complex challenges
  • Hold BRMs accountable for understanding the personal financial goals and needs of their business clients and connecting them with specialists who can help meet their financial needs
  • Build collaborative relationships with partners across lines of business - Chase Wealth Management, Home Lending, Branch Teams, Commercial Bank, and Private Bank - to foster a One Chase, client-centric environment
  • Actively recruit and maintain a pipeline of diverse viable candidates; select, hire, develop and retain top quality talent by creating an inclusive and respectful team environment
  • Represent bank in a community leadership capacity such as Chamber of Commerce and local non-profit boards


  • Seven or more years of experience in a business banking relationship management role or related business lending experience; direct in-person contact required
  • Bachelor's degree in Finance or related field or equivalent work experience strongly preferred
  • Prior experience in managing a relationship development team preferred
  • Expert knowledge of deposit and cash management products and services
  • Expert knowledge of business credit underwriting with commercial credit training preferred
  • Strong communication skills with individuals at all levels, internally and externally
  • Ability to analyze reports, metrics, and other data to identify trends, issues, and opportunities
  • Proven ability to build collaborative relationships across the organization and influence others to achieve desired outcomes
  • Ability to balance needs of clients with associated risks and interests of the firm
  • Consistently use a disciplined process to manage time; use time strategically to balance long-term and day-to-day demands of management role
  • Ability to lead proactively through change
  • Strong current business network; viewed as a leader in community organizations with demonstrated business acumen
  • Highly proficient in MS Office tools including Outlook, Excel, Word, and PowerPoint
  • Ability to travel occasionally for key business and leadership meetings and training
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans