At JPMorgan Chase, we have an obsession for helping our clients, taking care of our employees, and a strong commitment to diversity and inclusion, building relationships, and delivering extraordinary customer service. Our Business Banking Government and Not for Profit (GNP) segment serves the banking needs of clients and prospects within the segment. As a Business Development Manager (BDM) you will be helping to improve the lives of our clients through financial solutions, education, and advice. The BDM is responsible for leading our business development efforts in the designated markets, which may include expansion markets.
Principal Duties and Responsibilities
Provide the best in client advice and service and develop the relationship to ensure a seamless client experience throughout Chase. Build collaborative relationships with partners across Chase, including Branches, Merchant Services, Commercial Banking, Private Banking and Card, to provide our clients the best solutions for all of their financial needs.
Deliver an outstanding experience to GNP clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their organizations. Use knowledge of business, finance, banking, credit and risk management, while leveraging relationships, to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio.
Protect the firm by following sound risk management protocols and adhering to regulatory requirements.
Build collaborative internal and external relationships to provide the best in client advice and service to develop the business network, and ensure a seamless experience for the client, who may have multiple products and services.
Partner across lines of business (Chase Wealth Management, Commercial Banking, Private Banking, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs.
Utilize referral networks and centers of influence to identify and develop potential new clients, looking for ways to cultivate long-term relationships.
Strong current business network and active involvement in community organizations such as Chambers of Commerce, non-profit boards. Leverage knowledge of diverse types of businesses, industries, markets, financial and economic concepts, as well as, creative marketing techniques utilizing Chase resources and materials to develop business network and prospects.
Knowledge, Skills and Experience
5 to 7 years of Government and Not for Profit relationship management or equivalent experience
Bachelor's degree in Finance or related field, or equivalent work experience required.
Extensive knowledge of business credit, deposit and cash management products and services.
Extensive knowledge of business credit underwriting with commercial credit training preferred.
Strong relationship management skills; demonstrate strong tactical business development and negotiation skills
Proven experience to establish and develop relationships in emerging territories
Strong ability to build relationships with clients and internal partners and influence others without direct supervision
Excellent written and verbal communication skills with individuals at all levels, internally and externally are critical
Uses seasoned judgment to offer comprehensive and customized solutions that best meet client needs; monitors and researches market/industry trends and business outcomes to anticipate client needs and present proactive solutions.
Able to identify opportunities, issues and viable alternatives, while managing risk, when traditional solutions do not apply.
Ability to manage multiple and competing priorities on a daily basis in pursuit of business priorities
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.