Posted in General Business 30+ days ago.
Type: Full-Time
Location: Tampa, Florida
This is a client-facing role where you will interact with a client's business and technical resources in order to effectively oversee the set-up of next generation treasury services/cash management products and solutions. Excellent technical, relationship, and project management skills are essential. The ability to be nimble, adapt quickly, and influence partners will be of paramount importance.
The Implementations Team works closely with clients for the setup and testing of Wholesale Payments products including those of a more technical nature. The team supports products such as APIs and e-Wallets, as well as legacy treasury products such as ACH, Check Print, SWIFT, Receivables/Reporting, and PaySource.
The candidate must be able to consult with clients to understand their technical and business needs throughout the implementations process, then coordinate multi-disciplinary internal and client teams to deliver in an on-time, efficient manner. The individual will manage multiple complex deals/projects concurrently that may have competing priorities, resources, and timelines - and must be able to support broader program management of large clients. This includes providing guidance to clients on product capabilities, method of payment/currency requirements, gathering and documenting requirements, and analysis and expertise with various formats (JSON, SWIFT MT, ISO XML, NACHA, EDI X12, flat files, etc.).
Ultimately this role is responsible for ensuring client business requirements are understood and satisfied throughout the implementation of payment solutions and delivery against the RFP agreements, while working closely with clients, Sales, Product, Technology, Operations, and Client Service. The candidate will be responsible for early engagement activity; participating in finalist presentations, reviewing implementation requirements with clients pre-mandate, and supporting the roll-out of new products in the Wholesale Payments space.
Responsibilities:
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans
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