Restaurant Supervisor- Chickie's & Pete's at Dorney Park

Posted in Retail 8 days ago.

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Location: Allentown, Pennsylvania

Job Description:
Overview Working with us is an opportunity that can pay off for years to come - with skills, knowledge, experiences and friends that can last a lifetime!

A Seasonal job with us can lead to a successful future. That's because you will:

  • Develop resume-building skills to help achieve your career goals
  • Work in a welcoming and diverse environment
  • Gain knowledge through training programs and work experience

    The Food & Beverage Restaurant Supervisor will assist with all aspects related to operation in a franchised location. This role works closely with the Food & Beverage Area Manager, supervision and department representatives to facilitate group interviews, employment processes utilizing computer programs, training, associate events and transfer of knowledge and/or skills to associates through presentation and interaction.

Qualifications We're looking for:

  • A genuine interest in making people feel welcome using your smile and positive nature
  • Keen to be a part of something you believe in, providing fun while having fun at work
  • Openness to learn, grow and develop skills
  • Commitment to your team by being on time and working scheduled shifts
  • Desire to be outdoors for extended periods in all weather conditions

Minimum Qualifications:

  • Have an outgoing personality in order to interact with all associates
  • Ability to interview and hire prospect associates based on divisional needs
  • Ability to manage food and labor costs
  • Restaurant, hospitality or retail experience. Leadership experience strongly preferred
  • Ability to obtain ServSafe Certification. Classes will be provided by the employer
  • Ability to work nights, weekends and holiday periods to meet business needs
  • Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law
  • Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law

Ready to start your future now? Apply Today!

Responsibilities You'll Make a Difference:

  • Interact with our guests and make their day amazing through meaningful connections
  • Share your passion for creating a warm and welcoming environment with your team
  • Deliver fast and accurate service
  • Contribute to our exceptional track record for safety

Minimum Duties and Responsibilities:

  • Interacts with and assists associates in an outgoing, friendly, versatile, flexible, and professional manner
  • Recruits and hires based on divisional needs
  • Implements training schedules for FOH/BOH staff to ensure effective onboarding and retention
  • Initiates communication with franchise to maintain standards and compliance
  • Schedules FOH/BOH and supervision staff based on restaurant needs
  • Monitors labor and cost of sales utilizing designated company systems and programming
  • Communicates Information between manager and FOH/BOH Staff
  • Develops daily floor plans based on park projection
  • Maintains compliance with minor labor laws and state liquor laws
  • Executes FOH specials and contests to motivate team members
  • Actively supports restaurant rating improvement initiatives
  • Enforces associate guidelines, policies and procedures. Addresses and/or escalates matters as needed
  • Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions
  • Resolves guest concerns promptly and efficiently through guest management systems
  • Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision
  • Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs
  • Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies
  • Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures
  • Other duties may be assigned