AutoNation Collision Center Waco Position Overview
The Collision Repair Estimator is responsible for providing customers with automotive repair estimates and relating this information to the Collision Technician so that the unit can be repaired in a timely fashion.
Who Would I Interact With? This position interacts daily with Customers, Service Advisors, Technicians, Parts Associates, Collision Managers and other store Associates, just to name a few.
What are the day-to-day responsibilities?
Prepare all damage reports in an accurate and efficient manner
Obtain all signatures, work authorizations and powers of attorney
Negotiate an agreed price on every job prior to processing the job
Review all final bills and supplemental billings prior to delivery of the vehicle
Review the completed vehicle to check quality and thoroughness
Greet each customer in the process of getting a vehicle repaired
Make every effort to satisfy the customer's needs in regards to their automotive repair
Assertively inform the customer that we feel we are the best choice for them to have their car repaired
Make every effort to make a customer or potential customer feel comfortable and welcome during the sales and estimate process or whenever visiting the shop
What are the requirements for this job?
High school diploma or equivalent
Ability to read and comprehend instructions and information
Working knowledge of all aspects of repairs for damaged body parts and bodies of vehicles
Must have a valid driver's license
I-CAR Certification (preferred)
ASE certification (preferred)
Ability to operate an automobile
AutoNation is an equal opportunity employer and a drug-free workplace.