Job Description:

Archer Goodwill Retail is hiring for an Asset Protection / Loss Prevention Store Detective.  This person will work undercover and act as the liaison between the organization and law enforcement authorities as appropriate.  This person is responsible for proactive prevention of shortages caused by internal theft, external theft, fraud, and paperwork errors.

Minimum Pay starts at $16.00 an hour.

Full Time employees are eligible for Medical, Dental, Vision, Retirement, Long Term Disability, Short Term Disability, Life and Accidental Death and Dismemberment, Flexible Spending Accounts and several voluntary supplemental benefit offerings. In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty and bereavement leave.

REQUIREMENTS 

• Full-Time position


• Ability to work nights and weekends


• Must pass extensive background check


• Must pass drug screening


• Must be at least 18 y/o. Preferably 2-year college degree, preferably with Criminal Justice minor, or equivalent experience


• Proven track record as a Loss Prevention Store Detective would be a plus.

 

Travel is required; must have valid driver’s license and reliable transportation.

Experience Required

Verifiable work history if previously employed and must possess one or more of the following:

• A minimum of 2 years experience required in a retail security setting and apprehension, or similar role.


• Graduate of an accredited high school or a Certificate of Completion of General Education Development requirements; and meet one of the following experience / education requirements:

Five (5) years of security experience within past ten years; or five years (5) years civilian and / or military work experience or three (3) years of law enforcement or public safety experience.

 

OTHER REQUIREMENTS/PREFERENCES

• Prior experience in Loss Prevention or educational background in Loss Prevention, security or law enforcement preferred.


• Demonstrated ability to make decisions in stressful situations.


• Strong verbal and written communication skills, basic math and reading skills and legible handwriting.



• Ability to spend up to 100% of working time moving around the store, including stock storage areas, office areas, and the selling floor. Physical activities include bending, stooping, lifting, climbing, standing, and reaching on a frequent basis. Associate must be capable of detaining theft suspects.



• Investigate and interview individuals suspected of shoplifting and internal theft in accordance with local, State, and Federal laws, as well as company procedures.


• Prepare investigative reports in a timely fashion for the Risk Manager, as well as working with the Human Resources Department and management of the area investigated for any personnel corrective action(s).


• To conduct surveillance and monitoring on donation sites or other facilities as needed.


• Perform loss prevention audits at Retail sites. Communicate and consult with Risk Manager, Store Manager and District Manager on audit results and trends.


• Respond to incidents involving disruptive customers and be able to enforce the company No Trespass policy for persons excluded from the stores.


• Act as liaison between the organization and vendor(s) responsible for site access, alarm monitoring and security cameras.


• Create associate awareness related to internal and external theft, operational deficiencies, and physical security.


• Provide an open-door policy for reporting any issues related to internal or external theft or loss prevention issues.


• Act as the liaison between the organization and law enforcement authorities as appropriate.


• Perform other duties as assigned. 

STANDARDS FOR MEASURING PERFORMANCE: 

• The ability to work with various personnel conducive to a productive work environment and relay information through good communication skills. 


• Display excellent character and integrity and maintain independence and objectivity during investigations.


• Completeness, accuracy, and punctuality of reports and other assignments.


• The ability to assist the Organization in meeting or exceeding accreditation standards approved or endorsed by Goodwill Industries International (GII) and the Commission on Accreditation of Rehabilitation Facilities (CARF).


• Ensuring all investigative reports are kept confidential, except for sharing with those on a need to know basis.


• Ability to meet deadlines and respond to special requests and expressed desires of the Risk Manager.


• Initiative and quality of work.


• The manner in which these individuals conduct him/herself should reflect the high standards of integrity and morals, which are expected of all Goodwill personnel.

Technical skills required: Must be able to clearly communicate with staff and site managers and be able to write in an organized and concise manner. Must be proficient in Microsoft Outlook, Excel, Word, and Power Point.

Physical Requirements

This information is required to ensure compliance with various workplace regulations. Please identify each physical activity required in the performance of this position and mark the relative column below.

Ability to spend up to 100% of working time moving around the store, including stock storage areas, office areas, and the selling floor. Physical activities include bending, stooping, lifting, climbing, standing, and reaching on a frequent basis. Associate must be capable of detaining theft suspects

 

	Continuously	Frequently	Occasionally	Never
	5-8 hours	3-4 hours	1-2 hours	0
LIFTING: (as defined by ADA)
Heavy – 45 lbs & over			X
Moderate – 15 - 44 lbs			X
Light – 14 lbs & under		X
CARRYING:
Heavy – 45 lbs & over			X
Moderate – 15 - 44 lbs			X
Light – 14 lbs & under		X
PUSHING/PULLING:		X
REACHING:
Above Shoulder			X
At Shoulder			X
Below Shoulder			X
TWISTING:			X
BENDING:			X
KNEELING/CRAWLING:			X
SQUAT:			X
CLIMBING, use of legs only (stairs)			X
CLIMBING, use of arms & legs (ladders)			X
HEARING:	X
VISION:
Visual – close	X
Visual – distant	X
Visual – depth perception	X
HANDS/FINGERS:
Simple grasping		X
Fine Manipulation		X
Repetitive Movements	X
WALKING:	X
STANDING:		X
SITTING:			X
SPEAKING:		X
OTHER: Please describe:			Driving a car

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses. 

Goodwill participates in E-Verify.  For more information on E-Verify, please contact DHS:  888-897-7781 or www.dhs.gov/E-Verify

We promote a Safe & Drug-free Workplace.

Behaviors

Preferred

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well


• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

• Self-Starter: Inspired to perform without outside help


• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

See job description

Salary: $16.00

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