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Transport Operations Engineer (Government) at AT&T

Posted in Other 30+ days ago.

Location: Honolulu, Hawaii





Job Description:

At AT&T, we are connecting the world in groundbreaking and entertaining ways and we channel our passion for innovation and drive towards the future in support of critical missions that enable our Nation’s defense. Choose an item AT&T is honored to support Defense customers providing, operating, and assuring command and control and information-sharing capabilities across the full spectrum of military operations. Join us in delivering and securing the digital frontier for national level leaders and mission partners.

AT&T has an opening for Transport Network Operations Engineer to support the Mission Integrity team (MIT), in providing restoration to any network-impacting event affecting customer service. The team accomplishes this goal using a variety of resources, knowledge, and expertise to perform fault isolation, analysis, and troubleshooting across various Transport/Telecommunications platforms including SONET Optical/Fiber Transport (ODXC/MSPP), Dense Wavelength Division Multiplexing (DWDM), Time Division Multiplexing (TDM), and cryptographic systems.

Job Duties/Responsibilities:

• Provides technical guidance for directing and monitoring information systems operations.

• Designs, builds, and implements network systems.

• Directs compilation of records and reports concerning network operations and maintenance.

• Troubleshoots network performance issues.

• Analyzes network traffic and provides capacity planning solutions.

• Monitors and responds to complex technical control facility hardware and software problems.

• Interfaces with vendor support service groups to ensure proper escalation during outages or periods of degraded system performance.

• Manages the purchase, testing, installation, and support of network communications, including LAN/MAN/WAN systems.

• Performs system-level design and configuration of products including determination of hardware, OS, and other platform specifications.

• Plans large-scale systems projects through vendor comparison and cost studies.

• Performs a variety of systems engineering tasks and activities that are broad in nature and are concerned with major systems design, integration, and implementation, including personnel, hardware, software, budgetary, and support facilities and/or equipment.

• Provides quality assurance review and the evaluation of new and existing software products.

• Provides assistance and oversight for all information systems operations activities, including computer and telecommunications/communications operations, data entry, data control, LAN/MAN/WAN administration and operations support, operating systems programming, system security policy procedures, and/or web strategy and operations.

• Provides input to policy level discussions regarding standards and budget constraints.

• Supervises all personnel engaged in the operation and support of network facilities, including all communications equipment on various platforms in large scale or multi-shift operations.

• Supervises complex operations that involve two or more additional functions such as, but not limited to, network operations, systems security, systems software support, and production support activities.

• Monitors and responds to hardware, software, and network problems.

• Provides the routine testing and analysis of all elements of the network facilities (including power, software, communications machinery, lines, modems, and terminals).

Required Clearance:

Secret with eligibility for a Single Scope Background Investigation (SSBI) (#secret)

Required Qualifications:

• DoD 8570 certification at IAT Level II, Security + CE

• CCNP or CCDP certification

• Currently posses an active DoD Secret Security Clearance with eligibility for a Single Scope Background Investigation (SSBI)

• 5+ years of experience

• Experience with some or all equipment platforms: CIENA 6500, CIENA Corestream, Cisco NCS2K, CISCO MSPP 15454/15310, SYCAMORE ODXC 9K/16K, XTERRA, and other ancillary equipment

Desired Qualifications:

• Actively involved in daily operations when required to meet critical schedules to resolve complex problems

• Develops solutions to complex technical issues and problems that affect multiple areas or disciplines

Communicates with internal team members across multiple areas external to the organization (e.g., sub-contracts, vendors, etc.)

• Experience understanding and managing customer expectations

• Team and goal oriented in achieving day-to-day objectives and goals

• Able to work independently on complex projects/assignments.

• Able to assist other technical staff with tasks and assignments to achieve results

• Addresses technical issues/problems using industry best practices and collaboration with colleagues

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws. AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V




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