The men and women of Electric Operations ensure the delivery of safe and reliable electric service to our customers. Electric Operations is responsible for every aspect of PG&E's electric distribution and transmission operations, including planning, engineering, maintenance and construction, asset management, business planning, restoration and emergency response.
Position Summary
This position provides planning, development and implementation of strategic communications, change management, and training of key stakeholder groups for major initiatives related to Electric Operations Contract Management Governance, ensuring that the workforce is prepared for, process, procedural, technology and organizational changes .
Additionally, The Communication/Change Specialist shall partner with the organization to fully understand the specific initiative(s)or change; assess communication and change management needs; recommends and implements appropriate communication; change management and training methodologies to successfully operationalize continuous improvement of governance requirements.
Job Responsibilities
Assess communication, change management and training needs and develop plans that support organizational readiness for change, both pre and post project deployment
Develop effective communication, change management and training approaches, plans, and tactics for large and complex initiatives that have divisional and/or company-wide impact
Able to navigate the organization and understand diverse inter-relationships of various groups, operations, systems or processes with ability to identify risks, impacts and strategies that will help drive communication, change management and training strategy and plans
Develop and maintain relationships with cross-functional stakeholders including leadership, project teams, and members of other PG&E departments to deliver desired impact and results
In partnership with Contract Management, project managers, program managers, business finance and business sponsors, execute change management plans and actions that include coordinated learning, training, communication, and engagement activities
Identify communication and training opportunities and approaches to facilitate understanding and garner support for changes to business processes
Develop and implement communication plans preparing and disseminating communications and/or participating in the planning supporting leadership or employee meetings/events.
Develop training to support and mentor managers, supervisors and other leadership in the area of communications, training and/or change management
Qualifications
Minimum:
BS/BA degree or equivalent experience
Eight (8) years of experience in Business Strategy, Organizational Change, Corporate Communication, and Training Project Management and Program Management
Three to five (3-5) years supervisory and/or training experience
Experience facilitating meetings and trainings, including presentations to Directors, Vice Presidents and Senior Vice Presidents
Desired:
Graduate Degree in organization development or related field
Experience leading change management activities in a large, process driven organization
Ability to participate as an active project team member and articulate change management methodologies, approaches, strategies, and plans
Ability to successfully advocate for inclusion of organizational change management activities into project plans
Lean Six Sigma Certified
Ability to effectively raise and communicate issues even when unpopular
Demonstrated ability to compose written messages for Senior-level leaders
Experience with Contract Management and/or Contract Management Lifecycle initiatives, Governance and Vendor Management
