Posted in Other 30+ days ago.
Location: Conyers, Georgia
At Anthony, a Dover Company, we are a team, and every team member contributes to our vision: To enhance people's lives through safe and efficient merchandising technologies. For over 60 years, our products have been part of the critical path of the food chain that starts with the farm and ends with your family consuming fresh, safe and healthy foods. We are leading our industry by Innovating What's Next in glass doors and intelligent merchandising technologies that keep food safe.
As food delivery and technology converge, now more than ever, each employee at Anthony is a critical link in the chain that allows food to successfully reach consumers every day. New ideas and new innovations are fueling Anthony's future. We seek individuals who are positive, accountable, results driven and great managers of self to join us in the quest for innovation. Anthony offers a blend of a small company atmosphere with the benefits of large company scale, tools, and career opportunities. We are committed to recruit, develop and retain top talent - join our team today!
Title: |
Technical Customer Service Representative |
FLSA: |
Hourly (non-exempt) |
Location: |
Conyers, GA |
Department: |
Quality |
Reports to: |
Warranty Manager |
Anthony International is the world's largest manufacturer of specialty glass refrigerator and freezer display case doors, lighting solutions, and supermarket merchandising systems. For over 50 years, we have provided innovative products, dependable after-sale support, and unmatched client satisfaction.Anthony is an operating company of Dover Corporation (DOV: NYSE), a diversified global manufacturer and Fortune 500 company.
We offer competitive salaries and a comprehensive benefits package featuring medical, dental, vision, life insurance, 401K with matching and 11 paid holidays per year.If you are interested in this exciting opportunity, please submit your cover letter and resume tocareers@anthonyintl.com
Job Summary:
Provide superior customer service on Anthony products. Process warranty claims and provide technical support to customers over the phone and via email. Research warranty and failure reports and resolve customer issues. Diagnose and troubleshoot equipment malfunctions and non-conformances. Order warranty parts and assign contractors to site visit service calls. Interact with customers in a courteous and respectful manner.
Essential Duties and Responsibilities:
Qualifications:
Education:
Physical Demands:
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
This position may be located in:Americas : United States : Georgia : Conyers
Sub Division :Conyers
Job Requisition ID :34499
Best Buy
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Best Buy
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Best Buy
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