Posted in Other 30+ days ago.
Location: Conyers, Georgia
Our Story:
Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and leading our industry by Innovating What's Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony.
DFR is part of the Refrigeration and Food Equipment segment of the Dover Corporation (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion.
DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail.
Job Title: Field Support Manager - NortheastRegion
Location: Conyers, GA
What we're looking for:
We are looking for a Field Support Manager - Northeast (NE) who will be responsible for the overseeing and managing the daily operations for the NE Regional Field Support team for all DFR products. This position will provide leadership and development of all assigned regional Field Support Engineers and all related data associated with this team. Additionally, this role shall be responsible for executing Warranty and technical growth, continuous improvement, and goal deployment for the team.
This role will also work in concert with the sales, warranty and the operations teams at various factories to ensure product quality and product development are aware and addressing customer site related issues. This role is also responsible for the establishment of service and payments guidelines that follow corporate guidelines. As required, this role will communicate directly with Sales Leadership to assist in communication to customers.
What you'll be responsible for in this role:
What are the basic qualifications?
What are the preferred qualifications?
Travel Requirements:
To be a great fit for the role:
How We Define Our Values and Why You Should Join Our Team:
The backbone behind our collection of outstanding businesses is a team of dedicated employees who protect and enhance our valued reputation for quality and delivering what we promise. It's our values that define Dover to all of our key audiences: our shareholders, customers, prospective employees and especially to ourselves.
These values must be expressed in our work and embody our actions, as they form the basis by which we do our jobs, make decisions and measure our performance. It's our unwavering commitment to maintaining our values that defines who we are as a Company.
What's in it for you?
#LI-FG1
The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.
Dover Food Retail is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
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