Job Description:

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Company Overview

At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it's helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.

Department Overview

The US Federal Governments Markets Division is chartered with being the premier, compliant supplier of world-class communications solutions to the U.S. Federal Government by providing the highest quality products, systems and services. The USFGMD will achieve this with a professional, well-trained, diverse work force creating a positive and profitable customer relationship resulting in Total Customer Satisfaction and growth of our business. The Federal Systems Technology department of the USFGMD is responsible for service supporting a charter of implementing and integrating complex systems sold worldwide to the US Federal Government. As a USFGMD Systems Technologist, you will be exposed to a wide variety of communications requirements in both the Presale and Post Sale phases of a project. These applications span the entire breadth of the US Federal Government throughout the world.

Job Description

***Work Location is Guam USA***

Responsibilities include optimization and support of complex communication systems.

Provide technical support of specialized systems and product applications including advanced troubleshooting of software driven electronics, provisioning of communication system infrastructure and performance optimization of RF and Broadband architecture including, but not limited to, legacy analog, advanced digital P25 and data infrastructure. Maintain, optimize, test and document complex communications systems. Provide weekly reports of activities and accomplishments. Must have very strong knowledge of wired communications systems, such as local area networks (LAN) and wide area networks (WAN), must be proficient in computer network installation, configuration and maintenance systems to include cabling, routers, switches, firewalls and bridges. Must be capable of performing maintenance of server hardware/OS and software infrastructure and troubleshooting to resolve system/application related issues.

• Must have strong knowledge of R.F. systems, such as transmitters, receivers, and antenna networks




• Must have strong knowledge in standard telephony and dedicated data circuits, as well as knowledge of packet switching techniques




• Must be highly computer literate with proficiency in MS Word, Excel, Outlook, and Access




• Must have strong self-management skills and "people" skills to work closely with Motorola's customers and subcontractor (MSS) community, as well as Motorola Sales, Engineering, Project Management, and customer service teams




• Must be self-motivated and self-managed to perform the required duties at a distance from direct supervision




• Must be able to solve customer problems quickly during stressful situations

Duties may also include:

• Perform preventative maintenance routines to ensure proper system operation with focus on trend analysis and documentation of results




• Develop solutions to difficult technical problems encountered as part of system maintenance, upgrades or support issues




• Totally familiarity with the latest technologies and troubleshooting techniques




• Team with engineering, project management and sales personnel to effectively maintain, optimize and support advanced communication systems which meet or exceed customer expectations

Preferred Skills:

• Experience with logging recording systems, RF interfaces, wired/wireless communications systems and networking equipment




• Unique combinations of both strong multi-site RF communications system and computer/networking skills are required.



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  The ideal candidate must demonstrate high level systems expertise and have a minimum of 6 years of related experience with the following equipment:

  
  
  
  

  • Motorola Base Stations (GTR series)

  
  

  • Consoles (MCC7500, MIP 5000)

  
  

  • Channel Banks and TCP/IP networking

  
  

  • Computer IP Networks and Configuration

  
  

  • Experience working with RF Infrastructure Technologies to include Motorola SmartZone, Smartnet, Console Systems, ASTRO Conventional and Trunked equipment is strongly preferred

  
  

  • Experience with Host Based Security System (HBSS)

  
  

  • Experience with CAC/PIV Authentication based systems

  
  
  
  



• Applicant must be proficient with Microsoft Office products and Motorola Radio Programming Software suite.




• Must have excellent communications skills and always present a professional image.




• Must have a current, valid driver's license and no traffic violations

Additional Requirements:

• **Must be able to obtain background clearance as required by government customer**




• ETA CET-a




• CompTIA Security+




• High School OR GED




• Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contract




• Candidate must be willing to relocate to Guam




• Additionally, the potential candidate will be required to complete Standard Form 89 Questionnaire for National Security Positions




• Must have experience with one of the following: P25, LMR, Smartnet, SmartZone, RF infrastructure, ASTRO systems, radios and consoles

***Work Location is Guam USA***

Basic Requirements

• Associates degree or 3+ years experience as an IT/IP networking , electronics technician,or field/system technician

Travel Requirements

10-25%

Relocation Provided

International

Position Type

Experienced

Referral Payment Plan

Yes

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.

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