Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

TITLE:      Segmentation Claims Associate

KEY OBJECTIVE:

Under direct supervision initially, performs claims functions within a specific business line while training to become a claims representative. Gains exposure to all facets of a professional claims representative position through classroom and hands on learning. Gradually take over individual caseload as training progresses.

MAJOR DUTIES & RESPONSIBILITIES:

Duties may include, but are not limited to:

• Develop skills to handle caseload of professional liability claims, including evaluating coverage, retaining outside counsel, documenting file, and participating in and influencing the outcome of the resolution of files


• Develop customer relation skills to allow for communication directly with agents, insureds, clients, claimants and other customers


• Develop negotiation skills to allow for direct participation in the resolution of claim files


• Become educated in general legal and insurance principals

DESIRED QUALIFICATIONS:

• Bachelor's degree required. No experience required.


• Strong customer orientation to respond to and support customer needs.


• Strong written and oral communication skills to effectively deal with outside investigative sources and with insureds by telephone.


• Strong analytical and organizational ability.


• Strong PC experience to be comfortable in an automated environment.


• Typing skills of 35-45 wpm to perform effectively with computer screens.


• Works well within a team environment to give and solicit feedback, identify opportunities for growth of self and other team members.


• Believes in own judgment and acts to support or defend own choices.


• Committed to high standards of behavior and performance.


• Adapts own approach or behavior to particular situation.


• Builds and maintains positive image for Chubb.

Chubb offers a competitive compensation package and comprehensive benefits package including life, health and dental, vision, a generous retirement savings plan, disability coverage, stock purchase plan, flexible spending accounts, tuition reimbursement, and business casual dress. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religion, age, sex, sexual orientation, transgender, national origin, disability, genetic information, veteran or marital status, or any other characteristic protected by law.