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Service Writer at Pape' Material Handling, Inc

Posted in Installation - Maint - Repair 30+ days ago.

Type: Full-Time
Location: Escondido, California





Job Description:

PAPE' MATERIAL HANDLING – ESCONDIDO, CA


 


SERVICE WRITER: Responsibilities include greeting customers, check-in of units for repairs, answering phones, quoting needed repairs, and maintaining contact with internal/external customers and technicians. Will also assist with workflow and perform other duties as assigned. This includes opening, updating and closing work orders and other related activities, and preparing warranty claims.


Individual must be self-directed with excellent attention to detail, accuracy and organization. Must be able to perform a variety of duties. Requires above average communications skills, both oral and written and excellent typing skills. Excel experience is preferred.


 


Why work for Pape’:



  • Competitive pay based on your skills, training, and experience level


  • Outstanding benefits including – 401(k) Retirement Plan with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Progressive Vacation Plans; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs


  • Advancement – Pape’ is a dynamic, growth oriented organization with a focus’ on promoting from within.  


  • Stability and reputation — Pape’ is a family-owned, fourth-generation company with over 130 locations, over 3,600 members and 80 plus years of experience. Pape’ is known for their stability, their honesty and their integrity.


  • Equipment – We have the largest equipment inventory in the West and an unparalleled parts inventory!


  • Employee impact – Enjoy an open-door policy where your voice will be heard and your opinions will matter.


  • Training – You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.

     


    The Pape’ Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.



Behaviors

Required

  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

  • Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Required
  • Self-Starter: Inspired to perform without outside help

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

See job description





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