Job Description:

Do you have a passion for helping people with their financial futures? First PREMIER Bank is looking for an experienced banker to be responsible for processing online loan and deposit applications, managing new customer acquisition, developing relationships with referral sources and executing cross- and-up selling strategies for digital customers, and capitalizing on business development opportunities. The role is primarily behind the scenes with limited face to face customer interactions. We are looking for someone who has strong communications skills as you will need to form working relationships with customers via phone or digitally. The position will also work closely with other business units and product managers to serve the needs of digital prospects and customers, overseeing and optimizing the digital banking experience. 

 

We support a promotion-from-within philosophy for strong performers, and reward and celebrate our employees. If you’re looking for great benefits, advancement opportunity and a workplace where you can thrive, join the First PREMIER team.

 

Compensation and Schedule

Starting wage is determined based on prior work experiences.

Full-time Hours:
Monday - Friday 8:00 a.m. - 5:00 p.m.

Training Schedule:

Paid on-the-job training!

 

Essential Duties and Responsibilities

• Client acquisition and client retention through the Digital Channels.


• Responsible for providing digital support and guidance to First PREMIER’s digital customer base. Customer support will be provided through the digital communications received directly from customers as well as call backs to the customer.


• Monitors and tracks accounts opened online and communicates any concerns to management.


• Maintains a high level of knowledge of the First PREMIER’s digital service and products.


• Oversees daily digital banking operations, including monitoring system functionality, efficacy, processing volumes, quality, transaction processing, and volume, ensuring daily work volume is completed prior to processing deadlines.


• Manages the processing of online loan applications, managing internal handoffs and signoffs as needed with speed and professionalism.


• Demonstrates and maintains a sufficiently strong, detailed understanding of First PREMIER Bank’s products and services.

 

Skills and Qualifications

• 
  

  Bachelor’s degree in Banking/Finance or related field preferred.

  
  


• 
  

  5+ years of banking experience, specifically in the areas of sales and lending strongly preferred.

  
  


• 
  

  1+ years of demonstrated experience working with digital banking products and services.  

  
  


• Most qualified candidate will exhibit the ability to work independently and have an attention to detail.


• Basic computer skills and proficiency of the English language.


• Exceptional verbal and written communication skills. 

 

Culture and Benefits

At First PREMIER Bank and PREMIER Bankcard, we've created a culture that emphasizes personal success, respect, health and wellness, fun and giving back. This is an environment where you will be rewarded, valued and celebrated for your hard work. We provide our employees a robust and expanded package of health benefits, incentives, growth and career advancement opportunities and some pretty epic parties—from concerts by big-name artists to giving away cars. We believe in investing in our employees, their families and our communities.

 

We’re Investing in You
• Full medical benefits for 20+ hours/week. Medical plans and contributions to spending accounts with free dental, vision, EAP, life, AD&D, company match 401(k), long and short-term disability plans
• Generous time off plans including PTO, Sick Pay, and Bonus Days
• 401(k) – Dollar-for-dollar match up to 5% of total compensation, 100% employee-owned
• Growth plans which will provide the opportunity to receive an hourly wage increase
• PREMIER Wellness Program
• Special discounts and pre-sell offers for Denny Sanford PREMIER Center events
• Paid community volunteer hours
• Special employee parties and incentives

 

Application Process

To ensure timely communication during the application process, please ensure that the "My Presence" portion of your profile is kept current. This should include your most recent phone number and email address. Additionally, please upload any relevant documentation, such as a cover letter and resume. Initial contact will be made via email. Please check your email regularly for any updates or sign in at www.firstpremier.com/careers to view any status changes.

 

Neither First PREMIER Bank nor PREMIER Bankcard, LLC discriminates in hiring or employment on the basis of race, color, religion, gender, national origin, age, disability, protected veteran status, or status within any other protected group.

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