Organization Change Management (OCM) Practice Overview

Our OCM practice helps clients drive business and IT, strategies and implementations. We deploy fundamental OCM solutions (i.e., Change Strategies, Impact Assessments, Communication Strategies & Plans, Organizational Designs, Training Strategies, etc.) and are expanding solutions to drive Digital transformations (i.e., Social, Mobile, Analytics and Collaboration). We support all types of Business and IT Strategy transformations such as, Organizational Re-alignments, Digital Transformations, Business and IT Outsourcing, IT Package Implementations and Upgrades (i.e., SAP, Oracle, SalesForce.com, ServiceNow, and most industry leading practice packages), Organizational Design & Governance, Workforce Strategy & Planning, Mergers and Acquisitions, Target Operating Model Transformations, etc.

We currently service clients across Banking & Financial Services, Insurance, Health Care, Life Sciences, Retail, Consumer Products, Manufacturing & Logistics, Travel & Hospitality, and Technology. We service clients in the USA, Latin America, Europe, Middle East, Africa and Asia-Pac.

The OCM practice is a fast growing organization that offers talented professionals empowerment, challenge and growth. Ours is an open and dynamic environment where you will have the opportunity to practice your craft, sharpen your skills and take leadership roles on a variety of consulting engagements. Our flat organizational structure and entrepreneurial culture allows you to contribute regularly to business and practice development.

Job DescriptioN

We are looking for highly motivated, experienced, and ambitious professionals with a proven track record of engagement execution and leadership, who will bring to bear their skills, capabilities, and expertise to deliver significant change transformation to our clients and thought leadership to our practice. We want professionals that can deliver proven methods while constantly challenging how OCM can be improved as our clients’ core business and IT models change.

Roles & Responsibilities

As a Senior Manager youare expected to understand, plan and manage delivery of standard and complex OCM strategy and delivery engagements. They are expected to manage all levels of engagements and collaborate work efforts with other solution work streams. You are responsible for managing deliverables, resources and financials associated with their assigned engagements. You are expected to work closely with client sponsors and account team management and cultivate strong relationships with the client and Cognizant delivery managers that can result in add-on business during engagements. Senior Managing Consultants are expected to help drive business through proposal participation and orals as needed.

Skills & Experience

• Minimum of 7 to 10+ years of work experience  at a Tier-1 consulting firm or within a Forbes Global 2000 company


• Industry experience across any of the following: Banking & Financial Services, Insurance, Health Care, Life Sciences, Retail, Consumer Products, Manufacturing & Logistics, Travel & Hospitality and Technology


• Strong working knowledge in the planning and implementation of some of the following change or transformation management activities: stakeholder analysis & engagement; communications strategy, planning and execution; program branding and promotion; key message development, change agent network, impact assessment, organization design & alignment, change readiness, end user training, and digital transformations


• Experience with Business and IT Transformations


• Management Consulting experience preferred; large in-house change or transformation management experience will be considered


• Experience with business development activities for OCM and/or Business Transformation consulting services


• Preferred MBA or Master’s Degree in OCM-related discipline as described above


• Ability to lead or work on multiple, large, time-sensitive projects or work streams


• Willingness to travel ~80% of the time


• Cognizant will only consider applicants for this position whom are legally authorized to work in the United States without company sponsorship (H-1B, L-1B, L-1A, etc.)