Job Description:

About Cognizant

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 193 on the Fortune 500 and is consistently listed among the most admired companies in the world. Cognizant’s Healthcare business unit is one of Cognizant’s highest growth businesses and a critical part of Cognizant’s business strategy.  Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

Overview

This role is responsible for Windows servers and application systems that support infrastructure, needs of the business and research and development. Responsibilities on these systems include engineering, operations and support, maintenance, troubleshooting and research and development to ensure continuous optimized IT operations.

Key Responsibilities      

Engineering

1. Engineering of systems administration-related solutions for various project and operational needs.


2. Install new/rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.


3. Install and configure systems which support infrastructure and/or R&D activities.


4. Develop and maintain installation and configuration procedures.


5. Contribute to and maintain system standards.


6. Contribute to and maintain security posture of the system standards.


7. Research and recommend innovative, and where possible, automated approaches for system administration tasks.  Identify approaches that leverage resources.

Operations and Support

1. Install and maintain security patches on the operational and development system, which includes, but is not limited to, Windows 2003/2008/2012, VMWare, Exchange, IIS and Windows deployment server.


2. Report Security Patch compliance in Online Compliance Report System (OCRS).


3. Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.


4. Manages the Exchange servers and environment.


5. Perform regular security monitoring to identify any possible intrusions.


6. Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.


7. Perform regular file archival and purge as necessary.


8. Create, change, and delete user accounts per request, as necessary.


9. Provide Tier III/other support per request from various constituencies.  Investigate and troubleshoot issues.


10. Repair and recover from hardware or software failures.  Coordinate and communicate with impacted constituencies.


11. Create procedural documentation for monitoring of security tools and the administration of said tools within the environment.


12. Knowledge of the Landscape tool preferred.


13. Analyze and create a baseline for systems.

Maintenance

1. Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure/add new services as necessary.


2. Upgrade and configure system software that supports infrastructure applications or Asset Management applications per project or operational needs.


3. Maintain operational, configuration, or other procedures.


4. Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.  Configure CPU, memory, and disk partitions as required.

Required Qualifications

• A+ certification, Network+ certification, Microsoft Specific certifications, task prioritization, triage of incidents from simple to complex


• Azure and/or AWS cloud virtual machine build experience


• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

A good fit for the Cognizant culture:

A person who possesses a true passion for changing organizations for the better, and desires to do so within a success-oriented, yet professional atmosphere filled with business professionals who all manifest a belief in partnership, innovation, and excellence. Our “Cultural Value Drivers” are well-known and clearly communicated within the organization: Open, Transparent, Driven, Empowered, Opportunity-Filled, Flexible & Collaborative.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.

Cognizant is committed to veteran and military communities. Cognizant is recognized as a military friendly employer and is a coalition member of the Veteran Jobs Mission. Our business resource group Veterans Network assists our military associates in building and growing a career at Cognizant and allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.

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