Editor Agent – Spanish/English

Transit Operations entails researching, editing and validating data pertaining to transit entities and schedules. Ensure all Real-time Incidents Team’s documentation is up-to-date. Design and implement new documentation content.

Requirement: Minimum of a High School Degree

Qualifications:

• Have a good understanding of all forms of public transport.


• English fluency is a requirement as all tools, communication, documentation, training, work are in English.


• Skilled researcher and comfortable using a variety of online sources in various languages.


• Good communication skills.


• Keen attention to detail.


• Self-motivated.


• Customer service background (Communications team) preferred, but not necessary.


• QGIS skills preferable.


• Second language (if required as per Project Scope above).


• MAC OS X experience preferred


• 1 year technical support or other problem solving experience preferred, not necessary


• Able to maintain positive attitude and attention to detail when performing repetitive tasks


• Adaptable and able to learn new projects and processes


• Shift coverage includes standard M-F day shift.   

Cognizant will only consider applicants for this position whom are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.

Technical Skills

Domain Skills

* Proficiency Legends