Our expanding IT team is looking for a full-time Enterprise Business Applications Team Lead that will lead the Enterprise Business Applications (EBA) Production Operations Team to provide exceptional customer service, proactively manage the customer experience through consistent communication and responsiveness to business critical incidents. Provide proactive maintenance and performance improvements. Provide trend analysis and root cause identification and implementation of Irreversible Corrective Action.
In this role, you will provide day to day guidance and leadership for a team of application resources responsible to implement stable, scalable and secure applications.
You'll also be responsible for analyzing business requirements and design of Oracle ERP and related systems to meet business requirements. Other key responsibilities include:
Apply formal Systems Development Life Cycle process to assure the functionality, security, quality and regulatory compliance of deployed systems
Develop and maintain Garmin's ERP and Enterprise Business Applications to provide secure, efficient, and consistent employee access to company data
Work with IT staff to ensure Enterprise Business Applications comply with existing infrastructure requirements and integrate with security systems, network infrastructure, and other business systems
Monitor and expand ERP and related software systems as needed to assure adequate security, performance and capacity
Establish system support mechanisms to assure Global ERP and related systems are available as required
Coordinate Global ERP projects throughout Garmin's international IT Teams
Understand new functionality and applications as they transition from project delivery to production
Research functionality and making recommendations on how to make processes more efficient
Provide training and guidance to customers as needed
Development of Knowledge Base
Continuous improvements in all areas (monitoring, processes, etc.)
Participate in departmental resource planning
Mentor and provide guidance to less-experienced applicaiton developers and/or analysts
Provide leadership in cooperation with the manager and other functional teams
Build healthy team relationships and perform team building activities
Perform job functions independently with minimal direction from manager
Gain understanding and apply detailed knowldege of Garmin processes and procedures
Recruit, develop and retain a high performing team including conducting annual performance evaluations
Develop, support, and retain global EBA Operations team members
Qualified candidates will possess a Bachelor of Science in Computer Science or equivalent degree from a four year college or university and a minimum of 7 years of continuous experience in delivering ERP Applications within a structured Software Development Life Cycle (SDLC) process OR equivalent combination of years and level of experience
Provides a proven track record in successful project management
Demonstrated ability to prioritize and multi-task in a flexible, fast paced and challenging environment
Demonstrated strong and effective verbal, written, and interpersonal communication skills
Must be team-oriented, possess a positive attitude and work well with others
Driven problem solver with proven success in solving difficult problems
Excellent time management and follow-up skills
Desirable qualifications would include
Experience managing a high performance work team with responsibility for recruiting, disciplinary actions, terminations, and delivery of performance appraisals.
Experience with Oracle Application Modules (e.g. Financials, Purchasing, ASCP, BOM, INV, OM, HRMS, CRM, etc.)
Experience with automated testing tools and testing procedures.
Experience with advanced reporting tools such as OBIEE, Cognos and/or other data warehousing tools.
Experience with EDI activities such as mapping using ANSI X12 and EDIFACT EDI standards and coordinating with trading partners.
Experience with database and application administration of Oracle e-Business Suite and other Enterprise Business Applications.
