We are looking for ServiceNow Business Analyst for an immediate need. This is a client-facing role & the candidate will have regular interactions with various client managers. 

"Remote candidates in United Sates will be accepted for this position during Covid"

 

Job Description :  

Developed scalable solutions and reviewed business processes. 

Provided technical advisory services for multiple options and risks. 

Participated in process designing sessions and documented process flows. 

Evaluated and documented business processes and functional requirements. 

Implemented information flow analysis for various business streams. 

Analyzed and studies request processes and future automated processes. 

Designed and formulated application requirements and test conditions. 

Executed sprint planning and business estimation services with developers. 

Technical Expertise :  

Strong capability to perform: 

Business analysis, Gap analysis on ITSM Tools (ServiceNow is a must) 

Strong knowledge on ITIL process methodologies 

Well-versed in SDLC methodologies: Agile, Waterfall 

Amazing ability to perform: Requirements gathering, Process mapping via ITIL, Business process reengineering 

Strong Understanding of Change & Release management 

Strong communication skills & able manage communication with customer & offshore teams 

***Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.

**Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (such as an H-1B visa) for this opportunity.